- Company Name
- Referment
- Job Title
- Senior Learning and Development Manager – Global FinTech/Financial Services (App: 8d2-4)
- Job Description
-
**Job Title**
Senior Learning and Development Manager – Global FinTech/Financial Services
**Role Summary**
Lead the creation, execution, and continuous improvement of a global learning ecosystem for a high‑growth financial technology firm. Own the end‑to‑end management of the 360Learning LMS, design high‑impact digital content, and deliver multi‑region training programs that transform performance across North America, Europe, and Asia.
**Expectations**
- Build and grow the organization’s L&D function from the ground up.
- Deliver digital learning experiences that meet regulatory, business, and employee needs.
- Influence senior leaders and embed a learning culture organization‑wide.
- Innovate continuously, leveraging AI‑enhanced coaching, personalized learning journeys, and data analytics.
**Key Responsibilities**
1. Design, launch, and scale the global L&D engine, including onboarding, leadership development, and commercial training.
2. Configure, administer, and optimize the 360Learning LMS (cohorts, integrations, governance).
3. Create and publish interactive, SCORM‑compliant content using Articulate and assessment tools.
4. Manage and grow large, multi‑region programs (UK, EU, North America).
5. Develop dashboards, KPIs, and reporting for senior leadership to track learning impact.
6. Partner with HR, Sales, Compliance, and IT to align learning initiatives with business objectives.
7. Drive L&D innovation, exploring AI‑driven coaching, adaptive learning paths, and emerging instructional technologies.
**Required Skills**
- Proven L&D experience in regulated financial services.
- Hands‑on LMS administration, preferably 360Learning.
- Digital content development proficiency (Articulate, SCORM, assessments).
- Ability to manage complex, cross‑regional programs.
- Strong influencing, stakeholder engagement, and leadership collaboration.
- Problem‑solving, initiative‑driven mindset; ability to build momentum and execute results.
**Required Education & Certifications**
- Bachelor’s degree in Human Resources, Business, Education, or related field (or equivalent experience).
- Professional learning & development certifications preferred (e.g., ATD Certified Professional, COTP), along with LMS admin or instructional design credentials.