justt

About the Company

Justt is revolutionizing chargeback management with a cutting-edge AI-powered platform that uses machine learning to tailor and optimize the results. Unlike traditional template-based solutions, Justt utilizes dynamic arguments to generate tailored evidence for each dispute, selecting and leveraging the best data points from 500+ options derived from PSPs, third-party enrichment sources, and merchant data. The platform scales effortlessly, with consistent high-quality responses regardless of dispute volume fluctuations. Then leveraging machine learning with weak spot detection and A/B testing, Justt continuously enhances win rates, and enables its internal domain experts to adapt the solution at scale to meet evolving industry regulations. Justt offers a seamless, efficient, and highly effective chargeback solution with easy integration, allowing merchants to focus on their core business without the burden of chargeback disputes.

Listed Jobs

Company Name

justt

Job Title

Enterprise Customer Success Manager

Job Description

Job Title: Enterprise Customer Success Manager Role Summary: Act as a trusted advisor to enterprise customers, driving growth and ensuring long-term success by collaborating across commercial, technical, and product teams to deliver sustainable expansion and measurable value. Expactations: - 5+ years in a Customer Success Manager role managing enterprise accounts - Proven project management and cross-functional collaboration - Strong analytical skills to interpret data and translate into customer insights - Demonstrated expertise in building and sustaining long-term customer relationships - Ability to operate in fast-paced environments and willingness to travel Key Responsibilities: - Manage enterprise customer portfolios across commercial, technical, support, and product dimensions - Analyze customer performance data and feedback to generate actionable payment insights - Identify and execute end-to-end account expansion opportunities to meet growth targets - Develop and implement retention strategies via structured account plans - Lead business review meetings and engage senior stakeholders to strengthen relationships - Serve as a subject-matter expert on new product launches to ensure customer adoption - Collect client feedback for product and R&D teams to shape roadmap priorities - Deliver training and enablement sessions to maximize client value realization - Collaborate with Sales, Product, and Marketing to expand market presence Required Skills: - Enterprise account management - Data-driven decision-making - Cross-functional stakeholder engagement - Strategic account planning - Customer relationship management Required Education & Certifications: Not specified

London, United kingdom

On site

Mid level

10-11-2025