RW&CO

www.rw-co.com

2 Jobs

605 Employees

About the Company

Proudly Canadian and Montreal-based. Fierement canadien et etabli a Montreal.

Listed Jobs

Company Name: RW&CO
Job Title: Team Lead (Full time) - Oakville
Job Description: Job Title: Team Lead – Retail Role Summary Lead and motivate a retail team to achieve sales targets and deliver superior customer service. Manage daily operations, ensure compliance with company standards, and foster a positive, organized store environment. Expectations - Drive sales performance and meet key performance indicators. - Maintain high standards of merchandising, visual presentation, and store cleanliness. - Provide coaching and constructive feedback to improve team skills and confidence. - Uphold company policies, loss prevention, cash handling, and operational procedures. Key Responsibilities 1. Support store performance by contributing to sales goals and KPI alignment. 2. Assist with day‑to‑day operations: policy compliance, loss prevention, opening/closing routines, cash management, report generation, and scheduling. 3. Maintain merchandising and visual presentation standards to create a welcoming environment. 4. Coach and develop staff through training and feedback. 5. Communicate effectively with the Store Manager to ensure smooth operations and priority execution. 6. Model a customer‑first mindset on the sales floor, resolve concerns, and uphold service standards. Required Skills - 6+ months of leadership or supervisory experience in retail or customer‑focused settings. - Ability to motivate, support, and guide a team toward shared goals. - Strong communication, problem‑solving, and organizational skills. - Customer‑focused mindset with the ability to create an engaging shopping experience. - Knowledge of scheduling, cash handling, merchandising, and inventory flow. - Proficiency in POS, ERP, ATS systems and Microsoft Office Suite. - Flexibility to work evenings, weekends, and holidays. - Ability to stand for extended periods, lift up to 40 lbs, and use a step ladder up to 3 m. Required Education & Certifications - High school diploma (or equivalent).

Company Name: RW&CO
Job Title: Store Manager - Midtown Plaza
Job Description: Job Title: Store Manager Role Summary: Lead and inspire a high‑performing retail team in a fashion store, driving sales results, ensuring an exceptional customer experience, and maintaining operational excellence, visual merchandising, and compliance with brand standards. Expactations: Deliver strong leadership and coaching; prioritize customer satisfaction; monitor and analyse KPIs; recruit, develop and retain talent; manage inventory and store operations; uphold visual and merchandising standards; solve problems creatively; foster a collaborative culture; plan staffing schedules; integrate omnichannel solutions; remain flexible in a fast‑paced environment. Key Responsibilities: • Inspire and develop a positive, high‑performing team on the sales floor. • Deliver outstanding customer service and satisfaction. • Monitor KPIs, identify improvement opportunities, and execute action plans. • Recruit, train, and manage talent succession planning. • Oversee inventory control, compliance, and daily operations. • Maintain store appearance in line with brand presentation standards. • Respond quickly to challenges, proposing innovative, tailored solutions. • Support team engagement, collaboration, and motivation. • Plan optimal floor coverage and delegate tasks effectively. • Enable omnichannel integration to maximize sales and service. Required Skills: • 3+ years of retail team management experience. • Excellent communication and team mobilisation skills. • Strong organisational, planning and prioritisation abilities. • Proven problem‑solving and decision‑making under pressure. • Adaptability to flexible, variable scheduling (evenings, weekends, holidays). • Proficiency with POS, ERP, ATS systems and Microsoft Office. • Physical capability: stand extended periods, lift up to 40 lbs, use step ladder up to 3 m. Required Education & Certifications: • High school diploma or equivalent.