Commissionaires Ottawa

About the Company

Commissionaires manages the largest digital fingerprinting infrastructure in Canada, all while growing the diversity of physical, electronic and cyber security employment opportunities to match the skillsets and second career aspirations of modern-day veterans, their families, and fellow Canadians who share their passion to protect people, property and information. Commissionaires Ottawa specializes in recruiting former members of the Canadian Forces and RCMP, as well as other security focused individuals of all ages and all walks of life who share a passion to protect Canada's freedom and peaceful way of life. In return, we offer our commissionaires industry leading wages and benefits, world class training, a stable work environment in a well organized company structure, career advancement opportunities, as well as the support of a reliable, conscientious management team. During the past few years, Commissionaires Ottawa has doubled in size and we have expanded our business lines in order to meet unprecedented demand for our company's brand of services. Today, we are proud to offer a diverse range of services at more than 500 private and public sector sites - including high-tech, industrial and commercial office facilities; airports, hospitals, embassies and government complexes; law enforcement agencies and even military compounds. Commissionaires Ottawa provides service to not only the National Capital Region but all of Northern Ontario, the Upper Ottawa Valley, western Quebec and the Windsor region. Please see our web site www.commissionaires-ottawa.on.ca to find the office closest to you. As we celebrate our 75th anniversary we look forward to serving you and meeting your security needs in the years to come.

Listed Jobs

Company Name

Commissionaires Ottawa

Job Title

Manager of Technology Services

Job Description

**Job Title:** Manager of Technology Services **Role Summary:** Lead a multidisciplinary IT team to drive digital transformation, enhance cybersecurity, and align technology services with organizational goals. Ensure secure, efficient IT operations while fostering innovation and operational efficiency. **Expectations:** - Manage end-to-end technology functions (cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk). - Deliver measurable business value through cloud modernization, application integration, and strategic IT leadership. - Align IT initiatives with business priorities, enabling efficiency and client service improvements. **Key Responsibilities:** - Lead and mentor IT staff across cloud, analytics, cybersecurity, and Service Desk operations. - Oversee enterprise application lifecycles (finance, HR, payroll, scheduling, CRM) and optimize performance. - Implement cloud modernization projects ensuring scalability, security, and cost efficiency. - Strengthen cybersecurity frameworks (NIST 800, CIS Controls, PIPEDA) and maintain compliance. - Negotiate and manage vendor contracts to maximize ROI and ensure compliance. - Input into IT budgets, forecasts, and ROI analysis for strategic decision-making. - Govern IT service management (ITIL) and Service Desk practices for customer-focused support. - Champion organizational change and guide technology transitions without service disruptions. **Required Skills:** - Strong leadership and team management in IT settings. - Proven ability to align technology with business objectives and communicate technical concepts to non-technical stakeholders. - Expertise in data governance, analytics, and self-service tools. - Strategic planning and problem-solving for complex IT challenges. - Vendor negotiation and contract management capabilities. - Change leadership in technology transitions and high-pressure environments. **Required Education & Certifications:** - Undergraduate degree in Computer Science, Information Technology, or related field. - Mandatory: ITIL Practice Manager certification and Cloud certification (Azure/AWS/Google Cloud). - Security Clearance: Must obtain and maintain Government of Canada Secret Level Clearance. - Languages: English required; French preferred. - Minimum 7 years’ IT management experience in digital transformation, cybersecurity, and enterprise systems.

Ottawa, Canada

On site

08-10-2025