Pollet Pool Group

About the Company

Being close to our pool builder, offering the best products as an independent supply and being fully committed to service? These are the outlines within which Pollet Pool Group works. With a solid base of 8 distribution companies, we support the local markets with a range of high-quality products, technical support, training courses, an online ordering platform, etc. Our historical experience with distribution has been strengthened in recent years with the knowledge of 2 of our own manufacturers: Aquadeck & Niveko. Aquadeck is a manufacturer of automated pool covers. Niveko draws the card of 'custom-made monopools'. The local identity of our PPG companies, our promise to consider the pool builder as our most important partner in every country & the strength of our manufacturers? This is how we make the difference. Pollet Pool Group: Supporting Pool Builders.

Listed Jobs

Company Name

Pollet Pool Group

Job Title

IT APPLICATION XPRT

Job Description

**Job title** IT Application Expert **Role Summary** Serve as the primary point of contact for internal users across a global enterprise, delivering first‑ and second‑line support for company applications. Manage issue logging, track resolution, and maintain up‑to‑date help resources. Operate under guidance of senior analysts with the aim of evolving into a full analyst role. **Expectations** - Respond promptly to end‑user queries and incidents. - Follow structured process to resolve issues before escalation. - Communicate effectively in Dutch and English. - Demonstrate eagerness to learn new technologies and application functionalities. **Key Responsibilities** - Provide first‑ and second‑line support for internal applications. - Log, monitor, and close bug and error reports. - Update user manuals, create short instructional videos, and develop FAQs. - Test new releases, document findings, and report defects. - Support analysts on operational tasks and report to the project manager. **Required Skills** - Fluency in Dutch and English, written and verbal. - Strong interpersonal and customer‑service skills. - Proficiency in using computer applications and rapid learning of new software. - Structured, detail‑oriented approach with thorough follow‑up on tickets. - Ability to create clear documentation and explain technical concepts to non‑technical users. **Required Education & Certifications** - Minimum: Secondary education (high school diploma) or equivalent. - No specific technical certification required; willingness to obtain relevant IT support or application training is preferred.

Waregem, Belgium

On site

04-10-2025

Company Name

Pollet Pool Group

Job Title

IT ANALYST

Job Description

Waregem, Belgium

On site

04-10-2025