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Attentive

Attentive

attentive.com

4 Jobs

1,532 Employees

About the Company

Attentive(r) is the marketing platform that knows personalized customer experiences require both powerful technology and the right people behind it. We help brands unify and deliver personalized SMS, email, and push experiences that drive authentic relationships and revenue growth. To learn more about Attentive or to request a demo, visit www.attentive.com

Listed Jobs

Company background Company brand
Company Name
Attentive
Job Title
Senior Software Engineer, Frontend
Job Description
Job Title: Senior Software Engineer, Frontend Role Summary: Lead the design and delivery of scalable, high‑performance web interfaces for Attentive’s onsite growth tools, collaborating with cross‑functional teams to create accessible, data‑driven user experiences. Expectations: Deliver production‑ready React/TypeScript components, mentor junior staff, drive architectural decisions, champion coding standards, and continually optimize UI performance and developer efficiency. Key Responsibilities: - Architect, develop, and maintain reusable frontend components and systems using React, TypeScript, and modern build tools. - Partner with product managers, designers, and backend engineers to translate requirements into performant, responsive UIs. - Conduct code reviews, provide constructive technical guidance, and uphold high code quality. - Identify and implement UI performance optimizations, accessibility improvements, and best‑practice patterns. - Contribute to shared component libraries and cross‑organisation frontend standards. - Participate in architectural discussions, making decisions that enhance maintainability, scalability, and performance. Required Skills: - 5+ years of professional frontend development experience in large‑scale web applications. - Expert proficiency in React, TypeScript, JavaScript, and ecosystem tools (Webpack/Vite, Jest, React Testing Library, Cypress). - Strong grasp of frontend architecture, performance tuning, and accessibility (WCAG). - Experience integrating with backend APIs, working in micro‑frontend or service‑oriented environments. - Familiarity with CI/CD pipelines, Git workflow, and automated testing strategies. - Proven technical leadership, mentoring, and influence on engineering standards. - Curiosity, ownership mentality, and a passion for user‑focused, high‑quality software. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience).
New york, United states
Hybrid
Senior
02-12-2025
Company background Company brand
Company Name
Attentive
Job Title
Customer Success Manager, Mid-Market, UK
Job Description
Job title: Customer Success Manager – Mid‑Market Role Summary: Own and grow relationships with 100–150 mid‑market accounts, driving adoption, renewals, and revenue expansion through consultative service and cross‑functional collaboration. Expectations: • Deliver proactive, ROI‑focused support to a large portfolio of mid‑market customers. • Manage the full lifecycle of account growth and renewal, ensuring consistent customer satisfaction and retention. • Serve as a trusted advisor to customers and internal teams, translating customer feedback into product enhancements. Key Responsibilities: - Build and strengthen relationships with new and existing customers, including setting up integrations, guiding on new product adoption, and managing renewals. - Prioritize and manage a concurrent portfolio of 100–150 accounts, focusing effort where impact is maximized. - Advise customers on usage strategies to increase adoption, ROI, and overall value realization. - Lead and present at key customer meetings via video or in‑person, acting as the primary customer liaison. - Analyze usage data to forecast renewals, identify growth opportunities, and communicate risk metrics to stakeholders. - Translate customer insights and internal needs into actionable product requirements. - Work collaboratively with marketing, sales, product, and design teams to align on customer success initiatives. Required Skills: - 1–2 years of customer success experience, preferably in MarTech SaaS. - Proficiency in customer success methodologies and lifecycle management. - Strong analytical skills with ability to interpret usage data and forecast trends. - Excellent communication, presentation, and stakeholder management abilities. - Detail‑oriented, organized, and comfortable managing multiple high‑priority projects. - Familiarity with CRM systems (Salesforce or equivalent). - Ability to learn new software tools quickly and adapt to changing processes. - Comfortable working remotely with occasional office presence. Required Education & Certifications: - Bachelor’s degree or equivalent experience in business, marketing, technology, or related field. - Relevant certifications in customer success, SaaS, or project management are a plus.
London, United kingdom
Hybrid
Fresher
09-12-2025
Company background Company brand
Company Name
Attentive
Job Title
Software Engineer II, Intelligent Messaging
Job Description
**Job Title:** Software Engineer II, Intelligent Messaging **Role Summary:** Design, develop, and scale backend services and APIs for a high‑volume omni‑channel messaging platform (SMS, email, emerging channels). Collaborate with AI, personalization, product, data, and infrastructure teams to deliver performant, reliable, and scalable microservices that handle billions of messages. Contribute to architecture, mentor peers, and uphold engineering best practices. **Expectations:** - 3+ years of professional backend development experience. - Strong grasp of distributed systems, microservices, and cloud-native architectures. - Ability to write clean, maintainable, well‑tested code and drive technical excellence. - Proactive collaboration across cross‑functional teams and mentorship of junior engineers. **Key Responsibilities:** - Build and scale Java/Spring Boot (or Kotlin/Go/Python) microservices and REST/GraphQL APIs. - Integrate intelligent content and automation from AI/personalization teams. - Design for high performance, reliability, and scalability (billions of messages). - Participate in architectural decisions and evolution of the unified messaging stack. - Work with AWS (EKS), Docker, Kubernetes, Istio, Terraform, and related tooling. - Implement data pipelines using PostgreSQL, Redis, Kafka, DynamoDB, and Airflow. - Conduct code reviews, mentor peers, and enforce engineering best practices. **Required Skills:** - Backend languages: Java (Spring Boot) and/or Kotlin, Go, Python. - Distributed systems & microservices architecture. - Cloud platforms: AWS (experience with EKS), GCP or Azure. - Containerization & orchestration: Docker, Kubernetes. - Data stores & messaging: PostgreSQL, Redis, Kafka, DynamoDB. - Infrastructure tooling: Terraform, Helm, Istio, Datadog. - CI/CD, testing, and version control (Git). - Strong problem‑solving, communication, and teamwork abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related field *or* equivalent practical experience. - Relevant certifications (e.g., AWS Certified Solutions Architect) are a plus but not mandatory.
New york, United states
Hybrid
Junior
17-12-2025
Company background Company brand
Company Name
Attentive
Job Title
Software Engineer I, Onsite Customer Growth
Job Description
**Job Title** Software Engineer I, Onsite Customer Growth **Role Summary** Design, build, and maintain backend services and APIs that power onsite growth features for a large user base. Collaborate with product, AI, and data teams to develop data‑driven capabilities and ensure the platform remains reliable, scalable, and performant. **Expectations** - 1–2 years of practical backend development experience (internships or academic projects accepted). - Quick learning and strong collaboration within a cross‑functional team. - Deliver clean, well‑tested, maintainable code that adheres to design reviews and sprint processes. **Key Responsibilities** - Develop, test, and deploy backend microservices and APIs. - Participate in architecture and design discussions, code reviews, and sprint planning. - Optimize performance, reliability, and scalability of production systems. - Work with AI, data, and product teammates to implement intelligent, data‑driven features. **Required Skills** - Proficiency in at least one modern language: Java, Go, or Python. - Basic understanding of distributed systems, RESTful APIs, and microservices architecture. - Familiarity with cloud platforms (AWS, GCP, or Azure) and container tooling (Docker, Kubernetes). - Exposure to relational databases (PostgreSQL), in‑memory stores (Redis), and message brokers or streaming (Kafka). - Comfortable with version control, CI/CD, and automated testing. - Strong analytical, problem‑solving, and communication abilities. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). - No specific industry certifications required.
New york, United states
Hybrid
Fresher
07-01-2026