Patsnap

About the Company

Patsnap, the global leader in AI-powered IP and R&D intelligence, empowers over 15,000 companies to find better answers and make faster, more confident decisions across the innovation lifecycle. By combining our domain-specific LLM, Hiro--our AI assistant--and proprietary innovation data, Patsnap delivers insights that boost IP productivity by 75% and reduce R&D waste by 25%.

Listed Jobs

Company Name

Patsnap

Job Title

Solution & Security Consultant

Job Description

**Job Title:** Solution & Security Consultant **Role Summary** Act as a technical bridge between product offerings and customers by crafting demos, translating technical and security concepts into clear narratives, and collaborating with sales to drive deal success. Focus on AI-driven solutions and security compliance in a fast-paced, customer-centric environment. **Expectations** 0-4 years of work experience. New graduates welcome. Computer Science degree or equivalent preferred. **Key Responsibilities** - Conduct discovery calls to identify customer problems, workflows, and success criteria. - Build and tailor demos/proof-of-concepts (e.g., RAG, automation) to align with customer workflows. - Lead live demos and executive presentations; create concise narratives, handle Q&A, and highlight value. - Map data flows, access patterns, and retention for security compliance; support security questionnaires. - Collaborate with sales teams on win plans, follow-ups, and documentation. - Develop reusable documentation (one-pagers, FAQs, diagrams) for internal/external use. - Translate customer requirements into actionable tickets for product/engineering teams. **Required Skills** - Presentation delivery: Clear, engaging communication of technical solutions via slides/demos. - Technical proficiency: Familiarity with HTTP/JSON APIs, Git, logging, and scripting (Python/JavaScript). - Security understanding: Fundamentals of architecture, data flows, and compliance principles. - Written communication: Ability to simplify complex ideas into concise documentation. - AI literacy: Basic knowledge of embeddings, prompting, and RAG concepts (learning capability required). **Required Education & Certifications** - Bachelor’s degree in Computer Science or related field (preferred). - Certifications not required but familiarity with SOC 2/ISO 27001 or cloud platforms (AWS) is advantageous.

Charlotte, United states

Remote

Fresher

07-10-2025

Company Name

Patsnap

Job Title

Account Manager

Job Description

Job Title: Account Manager Role Summary: Own and grow a portfolio of established SaaS customers, driving renewal success and identifying expansion opportunities to achieve quarterly growth targets. Expectations: Proven account management experience with measurable renewal/expansion results, preferably in SaaS. Strong commercial acumen, excellent relationship building, negotiation, stakeholder management, organized planning, and a passion for customer success. Key Responsibilities: • Serve as primary account contact, managing day‑to‑day relationships • Lead renewal negotiations and close deals to secure contracts • Identify and execute upsell/cross‑sell opportunities throughout the sales cycle • Forecast renewals and expansion on a 90‑day rolling basis • Communicate progress and results to internal and external stakeholders • Collaborate with product, support, and sales teams to deliver value to clients. Required Skills: • Account & portfolio management • Renewal and expansion strategy execution • SaaS industry knowledge • Commercial and financial acumen • Negotiation and contract closing • Relationship building & stakeholder engagement • Presentation, listening, and communication • Organizational and proactive planning using account frameworks. Required Education & Certifications: • Minimum bachelor’s degree in Business, Marketing, or related field. No mandatory certifications specified.

London, United kingdom

Hybrid

03-12-2025