Block

About the Company

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams -- People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more -- provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Listed Jobs

Company Name

Block

Job Title

Cybersecurity Counsel

Job Description

**Job Title:** Cybersecurity Counsel **Role Summary:** Provide senior legal counsel on cybersecurity, privacy, and AI matters for a global technology company. Lead risk assessment, incident response, regulatory compliance, and policy development, while supporting board reporting and enterprise security strategy. **Expectations:** - 7+ years practicing law with extensive focus on cybersecurity, incident response, and privacy. - Juris Doctor and active bar membership. - Deep expertise in U.S. and international data protection frameworks (GDPR, DORA, GLBA, SEC, NYDFS, AI Act, etc.). - Strategic thinker capable of translating complex legal issues to non‑legal stakeholders. **Key Responsibilities:** - Advise on managing cybersecurity risks and compliance with global laws and regulations. - Build & refine incident detection and response processes; counsel during investigations and breach mitigation. - Guide regulatory, third‑party, and internal security audits; oversee periodic hygiene assessments and remediation. - Enhance global privacy program: policies, employee training, culture building, monitoring, and third‑party risk assessment. - Collaborate with the global legal team to unify security and privacy practices. - Maintain up‑to‑date knowledge of evolving data security laws, threat landscapes, and industry standards. - Prepare board and executive presentations, regulatory filings, and other disclosures on cybersecurity matters. - Support global AI governance initiatives. **Required Skills:** - Legal research & analysis of cyber and privacy regulations. - Policy drafting, negotiation, and contractual review. - Incident response legal strategy and breach notification procedures. - Stakeholder communication and executive reporting. - Stakeholder management across legal, technical, and business units. **Required Education & Certifications:** - Juris Doctor (JD). - Current active membership in at least one U.S. state bar.

San francisco bay, United states

On site

Senior

30-12-2025

Company Name

Block

Job Title

Senior Frontend Software Engineer, Trust Web

Job Description

**Senior Frontend Software Engineer, Trust Web** **Role Summary:** Lead and develop frontend solutions to enhance onboarding, identity, and trust-related web experiences for Square's Growth product organization. Focus on improving seller engagement and success through scalable, high-quality digital platforms. **Expectations:** - Own end-to-end development of complex features and platform capabilities. - Deliver performant, accessible, and maintainable web applications. - Collaborate across product, design, engineering, and infrastructure teams. - Advocate for technical best practices and mentorship within the engineering team. **Key Responsibilities:** - Design, build, and scale React-based web applications for seller onboarding and trust systems. - Partner with Product and Design to translate requirements into user-centric solutions. - Drive architectural decisions and modernize frontend systems with shared components. - Optimize developer workflows and system reliability through cross-team collaboration. - Integrate emerging technologies (e.g., AI tools) to improve product quality or team efficiency. **Required Skills:** - Proficiency in modern frontend frameworks (React preferred). - Experience leading feature development and system design. - Strong collaboration skills with cross-functional stakeholders. - Deep understanding of frontend performance, accessibility, and scalability. **Required Education & Certifications:** - Bachelor’s degree in Computer Science or equivalent. - Minimum 8 years of industry experience in software engineering.

San francisco, United states

On site

Senior

31-12-2025

Company Name

Block

Job Title

Complaints Manager

Job Description

**Job title** Complaints Manager **Role Summary** Lead and develop a team of Complaints Analysts to manage consumer and commercial lending complaints. Own the end‑to‑end complaints process, ensuring timely investigations, regulatory compliance, and continuous process improvement. Drive data‑driven insights and collaborate with cross‑functional teams to elevate the customer experience and operational efficiency. **Expectations** - Meet or exceed defined quality, performance, and regulatory benchmarks. - Deliver actionable process improvements that raise complaint resolution rates and customer satisfaction. - Maintain ongoing coaching and professional growth for direct reports. - Provide timely, clear reporting and recommendations to senior leadership. **Key Responsibilities** - Manage a team of direct reports, delivering performance feedback, coaching, and career development. - Oversee the complete complaints lifecycle, ensuring adherence to internal policies and external regulatory requirements. - Partner with Compliance and Risk to verify compliance across commercial and consumer portfolios. - Analyze complaint data to uncover trends, root causes, and opportunities for operational improvement. - Collaborate with Customer Success, Legal, and product teams to enhance the end‑to‑end customer journey. - Design, maintain, and present dashboards, KPIs, and regular reports on complaint metrics and insights. - Escalate and resolve complex or high‑impact complaints, serving as the final point of contact. - Continuously review and refine complaints procedures to improve satisfaction and efficiency. **Required Skills** - 3+ years in financial services, payments, or related consumer lending field. - 1+ year in people‑leadership role, with proven coaching and performance management. - Strong analytical capability with experience in data analysis and reporting. - Excellent written, oral, and presentation skills; ability to synthesize information and recommend clear actions. - Technical proficiency with SQL, CRM systems, and data analytics tools (preferred). **Required Education & Certifications** - No specific degree or certification required; relevant professional experience is mandatory.

Salt lake city, United states

Remote

Junior

16-01-2026

Company Name

Block

Job Title

Manager, Inbound Sales Development

Job Description

**Job Title:** Manager, Inbound Sales Development **Role Summary:** Lead and develop a team of 8–10 Sales Development Representatives (SDRs) to qualify warm leads and generate pipeline from both high‑intent warm leads and low‑intent cold leads. Own monthly performance KPIs, pipeline management, and talent development to support overall sales growth. **Expectations:** - Deliver on monthly activity KPIs, sales targets, and pipeline SLA metrics. - Maintain high SD performance across lead sources and consistently convert through to account execution. - Scale the SDR organization through hiring, onboarding, and ongoing coaching. **Key Responsibilities:** - Coach daily: 1‑1 meetings, shadowing, call coaching, and co‑selling. - Partner with Marketing and Lead Generation to improve warm‑lead qualification and cold‑lead playbooks. - Collaborate with Sales, Marketing, and Enablement to develop conversion‑driven strategies and lead engagement sequences. - Manage pipeline to accelerate lead action and onboard lower‑revenue buyers. - Track & report on SAL, conversion rate, and speed‑to‑lead; analyze data for process improvements. - Recruit, onboard, and develop SDR talent; conduct performance reviews and coaching. - Utilize AI and analytics tools to inform coaching and conversion strategies. **Required Skills:** - Proven sales management experience (3+ years). - At least 2–3 years closing experience in SDR, AE, or inside sales roles. - Full funnel knowledge and ability to collaborate cross‑functionally. - Operational excellence: time management, metrics focus, and results orientation. - Coaching and performance management expertise. - Familiarity with B2B/B2C tech sales and tools: Salesloft, Salesforce, Gong, Chili Piper, Power Dialers, AI lead‑management solutions. - Strong communication, analytical, and leadership skills. **Required Education & Certifications:** - Bachelor’s degree or equivalent experience. - Certifications in sales, account management, or relevant tech platforms preferred.

Scottsdale, United states

On site

Junior

31-01-2026