Multiverse

About the Company

Multiverse is the upskilling platform for AI and tech adoption. We've built a new model for transforming today's workforce by combining expert human coaching with AI. Our learning drives real business impact and helps organisations close critical skills gaps - especially in data, AI and all things tech. We've already partnered with over 1,500 global organisations to transform their workforce through tech skills. Trusted by Microsoft, Mars, John Lewis Partnership and many more to upskill their team and unlock people's potential and output. In 2022, we raised our $220m Series D funding - one of the largest venture rounds in EdTech history. We're proud to be backed by some of the world's biggest investors, including General Catalyst, Lightspeed Venture Partners and StepStone Group.

Listed Jobs

Company Name

Multiverse

Job Title

AI Instructor

Job Description

**Job Title** AI Instructor **Role Summary** Deliver technical AI and data training to apprentices, facilitating workshops and online sessions that meet curriculum objectives and enhance business application skills. **Expectations** * Complete a 3‑week onboarding program covering modern teaching methods, technical upskilling, and coaching techniques. * Maintain a high standard of instruction through the Coach Quality framework and consistent learner experience. * Proactively support apprentice progress, coordinate with peers and operations, and stay updated on industry and product developments. **Key Responsibilities** * Facilitate learning sessions on AI for Business Value and AI‑Powered Productivity programmes within allotted timeframes. * Moderate assessments, apply mark schemes, and provide constructive feedback to support skill development. * Foster an inclusive, motivating learning environment that drives engagement and satisfaction. * Collaborate with cohort coaches and operations to align apprentice interventions and progress checks. * Maintain and enhance personal credibility through professional experience, domain knowledge, and client context. * Promote Multiverse’s mission and programme pillars to apprentices throughout their apprenticeship. **Required Skills** * Strong verbal, written, and on‑camera communication and facilitation abilities. * Ability to simplify complex technical concepts for technical and non‑technical audiences. * Critical thinking and problem‑solving in an online classroom setting. * Demonstrated experience applying AI to achieve ROI in a business environment. * Comfortable with generative AI tools and proactive in using them to improve productivity. * Passion for developing others’ skills and aligning with equitable access to economic opportunity. * Familiarity with modern teaching methodologies and online delivery platforms. **Required Education & Certifications** * Minimum of 2 years of relevant professional experience in AI, Software Development, or Business Analysis. * Relevant technical certifications (e.g., AI/ML, data science) or equivalent experience preferred. No additional company or location details provided.

London, United kingdom

Hybrid

Junior

13-11-2025

Company Name

Multiverse

Job Title

Senior Software Engineer, London

Job Description

**Job title** Senior Software Engineer **Role Summary** Design, develop, and maintain high‑quality, scalable systems for an AI‑powered upskilling platform. Work cross‑functionally to build user‑centric features such as admissions, learner engagement, and AI coaching tools. Lead architectural decisions, mentor teammates, and contribute to both core and green‑field projects. **Expectations** - Minimum 5 years in product‑team environments; equivalent experience accepted. - Proven ability to deliver robust, event‑driven solutions on Python, TypeScript, React, Elixir, and AWS. - Experience spanning requirements, coding, testing, deployment, and support. - Proactive ownership, strong collaboration with squad leads and stakeholders, and willingness to mentor others. - Curiosity about new frameworks, tools, and AI‑assisted development (e.g., Cursor, Gemini). **Key Responsibilities** - Architect and implement core features: admissions flow, learner retention, AI‑powered coaching. - Build and scale event‑driven backend services using Python/Elixir on AWS. - Develop responsive front‑end interfaces with React/TypeScript. - Participate in code reviews, enforce best practices, and maintain test coverage. - Collaborate with product, design, and data teams to refine requirements and drive decisions. - Deliver production‑ready releases in CI/CD pipelines; troubleshoot and resolve incidents. - Mentor junior developers and support knowledge sharing sessions. - Experiment with emerging tech during “10 % time” and contribute to internal tooling. **Required Skills** - **Languages / Frameworks:** Python, TypeScript, React, Elixir. - **Infrastructure:** AWS services (Lambda, ECS/EKS, RDS, S3, CloudFormation). - **Architecture:** Event‑driven, microservices, API design, message queues (e.g., Kafka, SQS). - **DevOps:** CI/CD (GitHub Actions, CircleCI, Jenkins), containerization (Docker), IaC. - **Testing:** Unit, integration, and end‑to‑end testing with Jest, PyTest, or equivalents. - **Version Control:** Git branching strategies. - **Soft Skills:** Strong communication, teamwork, problem‑solving, adaptability, curiosity for AI tools. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). - Relevant certifications (e.g., AWS Certified Solutions Architect, Python Institute credentials) strongly preferred but not mandatory.

London, United kingdom

Hybrid

Senior

18-11-2025

Company Name

Multiverse

Job Title

Additional Learning Needs (ALN) Specialist

Job Description

**Job Title** Additional Learning Needs (ALN) Specialist **Role Summary** Lead the design, implementation, and continuous improvement of support for apprentices with Additional Learning Needs. Act as the internal ALN expert, ensuring compliance with legislation, developing individual learning plans, and integrating accessibility into all learner-facing processes. Strengthen apprentice retention and success through data‑driven decision making and cross‑functional collaboration. **Expectations** - Be the primary authority on ALN legislation, statutory guidance, and best practice. - Own and evolve a market‑leading accessibility strategy beyond day‑to‑day compliance. - Deliver tailored support that meets internal SLAs and improves retention among ALN apprentices. - Influence design of learning processes to embed ALN considerations from the outset. **Key Responsibilities** 1. **Policy & Compliance** – Interpret and apply ALN legislation and statutory guidance; maintain compliance records for funding claims. 2. **Individual Learning Plans** – Create, manage and evaluate ILPs for each ALN learner, ensuring evidence‑based support. 3. **Cross‑Functional Collaboration** – Work with coaches, instructors, central operations, and design teams to integrate ALN needs into all touchpoints. 4. **Data Management** – Aggregate and analyse data from multiple sources to identify capacity gaps, inform recommendations, and track impact. 5. **Process Improvement** – Identify recurring issues, propose corrective actions, and monitor outcomes to refine support models. 6. **Advisory & Advocacy** – Serve as the advocate for ALN apprentices, ensuring empathetic communication and equitable resource allocation. 7. **Records & Reporting** – Maintain accurate documentation of accommodations, adjustments, and progress updates for internal and external stakeholders. **Required Skills** - In‑depth knowledge of ALN legislation, statutory guidance and best practice. - Strong analytical and data‑synthesis abilities. - Excellent written and verbal communication. - Stakeholder engagement and influence across cross‑functional teams. - Proactive, detail‑oriented problem solving. - Empathy and commitment to inclusive design principles. **Required Education & Certifications** - Master’s degree or postgraduate studies in Special Educational Needs (SEN) or related field. - Professional qualification such as NASENCO or equivalent Specialist SEN training. - Relevant certifications in accessibility or learning support (optional but preferred).

London, United kingdom

Hybrid

09-12-2025

Company Name

Multiverse

Job Title

Senior Software Engineer - Developer Experience

Job Description

**Job Title:** Senior Software Engineer - Developer Experience **Role Summary** Design and implement scalable systems, tools, and infrastructure to enhance developer productivity and product team efficiency. Focus on optimizing workflows, integrating AI-powered solutions, and standardizing practices to maintain platform stability and growth. **Expectations** - Drive system scalability, reliability, and security improvements. - Reduce engineering workflow friction through automation and tooling. - Promote standardized practices for service development and monitoring. - Innovate AI-driven solutions to accelerate development processes. - Collaborate cross-functionally to resolve technical challenges. **Key Responsibilities** - Build automation to ensure critical service availability and prevent recurring issues. - Enhance observability, scalability, and security of foundational systems. - Define and enforce best practices for service deployment, monitoring, and maintenance. - Develop tools to streamline software development and deployment processes. - Identify and address engineering workflow bottlenecks with scalable solutions. - Integrate AI to improve code writing, testing, and deployment workflows. - Partner with technical teams to design and scale infrastructure systems. **Required Skills** - Distributed systems design and maintenance. - Proficiency in Python, TypeScript, or Elixir. - Experience with cloud providers (AWS preferred). - Observability and monitoring (logging, metrics, alerts). - Data-driven decision-making and impact measurement. - Agile development and CI/CD pipeline expertise. - Strong communication and collaborative problem-solving. - Interest in AI applications for developer productivity. **Required Education & Certifications** - Bachelor's degree in Computer Science or related field. - Proven software engineering experience (minimum 5 years for senior-level role). - Demonstrated ownership of testing, QA, and deployment processes. - (No mandatory certifications, but cloud provider certifications preferred.)

London, United kingdom

Hybrid

Senior

28-12-2025