- Company Name
- Multiverse
- Job Title
- Salesforce Administrator
- Job Description
-
Job title
Salesforce Administrator
Role Summary
High‑impact Salesforce Administrator within a GTM Systems team, responsible for designing and delivering declarative solutions that streamline Lead‑to‑Cash processes, governing the org, integrating external GTM tools, and ensuring data integrity and platform performance across a fast‑growing startup environment.
Expactations
- Minimum 2 years Salesforce Administration experience, preferably in a high‑growth, scale‑up setting.
- Advanced expertise in Salesforce Flow (Screen, Record‑Triggered, Scheduled) and deep knowledge of Sales Cloud and Service Cloud.
- Proven ability to translate complex business requirements into scalable, click‑not‑code configurations and to own the platform on an ongoing basis.
- Strong understanding of GTM workflows (lead assignment, territory management, forecasting) and experience managing integrations with tools such as LeanData, Gong, Sales Navigator, and Cognism.
- System‑first problem solving mindset, excellent communication with cross‑functional stakeholders, and readiness to document and enable adoption.
Key Responsibilities
- Design, build, and refine declarative solutions (Flows, Process Builder, Record Types, Validation Rules) to automate end‑to‑end sales processes.
- Manage and govern the Salesforce org: security (Permission Sets, Sharing Rules), data modeling, performance tuning, and compliance with data governance standards.
- Oversee GTM tech stack integrations, ensuring seamless data flow and accurate reporting for forecasting and revenue tracking.
- Collaborate with RevOps and GTM leaders to scope projects, develop technical blueprints, and recommend long‑term architectural enhancements.
- Administer the DevOps release pipeline using sandboxes, Change Sets or Gearset, enforcing UAT and production deployment controls.
- Produce documentation, run training sessions, and identify friction points to drive high platform adoption.
Required Skills
- Salesforce declarative configuration (Flows, Screen Flow, Process Builder, Validation Rules, Custom Objects).
- Administering Sales Cloud and Service Cloud, security models, and data governance.
- Integration experience with external GTM tools (LeanData, Gong, Lusha, Sales Navigator).
- DevOps and release management in Salesforce (Sandboxes, Change Sets, Gearset).
- Strong analytical and problem‑solving skills, effective stakeholder communication, and documentation proficiency.
Required Education & Certifications
- Salesforce Certified Administrator (201) – mandatory.
- Highly desired: Platform App Builder, Advanced Administrator, or Sales Cloud Consultant.