Tide

About the Company

Tide helps SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1 million globally across the UK, India and Germany. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide was named one of CB Insights global Fintech 250 and Beahurst's The Fintech Top 50 for the UK in 2023. Tide has also been recognised with the Great Place to Work certification in 2023 and 2024. Tide facts: > Tide is available for UK, Indian and German SMEs > Over 650,000 UK members and growing rapidly > Over 500,000 India members since December 2022 > Over PS200 million raised in funding > Over 2500 Tideans globally - we're diversity champions! > We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, a technology centre in Hyderabad, India and offices in Gurugram and New Delhi.

Listed Jobs

Company Name

Tide

Job Title

Identity Security Lead

Job Description

**Job Title:** Identity Security Lead **Role Summary:** Leads the identity security function, overseeing the design, implementation, and operation of identity and access management (IAM) systems, primarily Okta, to enforce zero‑trust and least‑privilege controls across the organization. Ensures best‑practice authentication, automates identity workflows, and collaborates cross‑functionally to integrate new applications securely. **Expectations:** - Champion identity strategy and practices at all technical and business levels. - Mentor team members and share knowledge throughout the security organization. - Drive autonomous projects from conception to deployment, ensuring high quality and timely delivery. **Key Responsibilities:** - Manage the organization’s identity provider (Okta or equivalent) and associated services. - Design, author, and maintain integration, provisioning, and de‑provisioning processes for all applications. - Implement zero‑trust, just‑in‑time (JIT) access, and granular access controls. - Enforce MFA, phishing‑resistant authentication, and other protection mechanisms. - Automate manual identity and access management (IAM) processes using infrastructure‑as‑code (IaC) and scripting. - Collaborate with product, engineering, and operations teams to define and apply least‑privilege principles. - Conduct risk assessments, recommend improvements, and influence architectural decisions. - Produce and maintain documentation, runbooks, and best‑practice guides. **Required Skills:** - Deep expertise with modern IAM platforms (Okta, Azure AD, etc.). - Proficiency in OAuth 2.0, SAML, and OpenID Connect authentication protocols. - Hands‑on experience with Terraform for IaC. - Strong scripting/automation skills (Python, Bash, PowerShell). - Demonstrated ability to mentor and influence technical teams. - Excellent communication and stakeholder‑management skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). - Certifications such as Okta Certified Administrator, Okta Certified Engineer, or similar IAM credentials preferred. - Security‑focused certifications (CISSP, CISM, or equivalent) are a plus.

United kingdom

Remote

Senior

29-10-2025

Company Name

Tide

Job Title

Head of Product - Onboarding KYX

Job Description

Job Title: Head of Product – Onboarding KYX Role Summary: Lead product strategy, roadmap, and execution for Tide’s onboarding, KYC/KYB, credential setup, and login experiences, ensuring secure, compliant, and cost-efficient member acquisition across UK, India, and Germany. Expactations: • 10+ years product management, 3+ years senior leadership in FinTech or high‑growth tech. • Deep expertise in Onboarding, KYC/KYB, Fraud Prevention, or Access Management. • Proven ability to manage product teams, influence CXO‑level stakeholders, and negotiate with external vendors. • Strong analytical skills to set and measure metrics driving product improvement. Key Responsibilities: • Own strategy and roadmap for onboarding, identity verification, and access management. • Partner with engineering leaders to design secure, scalable systems for the Onboarding & KYX domain. • Mentor and grow a team of 2–3 product managers, fostering a culture of impact and data‑driven decisions. • Communicate vision, priorities, and progress to senior leadership; secure alignment and resources. • Build and manage relationships with third‑party providers, ensuring regulatory compliance, performance, and commercial efficiency. • Design onboarding and access experiences that scale across Tide’s markets, adapting to regulatory, platform, and user differences. Required Skills: • Product leadership in FinTech/financial services. • Expertise in Onboarding, KYC/KYB, Fraud Prevention, Access Management. • Strong product architecture and scalability knowledge. • Experience managing cross‑functional teams and coaching product managers. • Vendor negotiation and integration. • Data‑driven decision making and metrics definition. • Excellent communication and stakeholder management. Required Education & Certifications: • Bachelor’s degree in Business, Finance, Computer Science, or related field (MBA or advanced degree preferred). • Relevant certifications (e.g., Certified Scrum Product Owner, PMP, or data‑privacy certifications) are a plus.

England, United kingdom

Hybrid

Senior

04-11-2025

Company Name

Tide

Job Title

Business Development Executive, Field Sales (12 month contract)

Job Description

Job title: Business Development Executive – Field Sales Role Summary: Drive acquisition of SME banking members through outbound field and event selling, guide sign‑ups, upsell products, and nurture existing customers. Operates independently in a fast‑paced fintech environment and manages own lead pipeline. Expectations: Meet or exceed quarterly prospecting and conversion targets; maintain a high level of customer satisfaction; collaborate closely with KYC, partner onboarding, and support teams; articulate product benefits and manage the full sales cycle. Key Responsibilities: • Conduct face‑to‑face and event‑based outreach to prospective SMEs. • Convert app‑downloaded leads into active members, completing the onboarding process. • Provide consultative guidance, answer queries, and reassure prospects about product fit. • Identify and upsell complementary Tide services to new and existing members. • Coordinate with KYC to handle documentation and resolve onboarding issues. • Call, email, and execute outreach campaigns to generate and follow up on leads. • Onboard members referred by partners and support multi‑site account set‑up. • Deliver exceptional post‑sales coaching and service to maximise member retention. Required Skills: • Proven sales experience in fintech, tech, or high‑growth SaaS environments. • Track record in face‑to‑face or telesales with consistent target achievement. • Strong objection handling, negotiation, and communication skills in English. • Self‑motivated, entrepreneurial mindset; ability to work independently. • Proficiency in CRM platforms (e.g., Zendesk, HubSpot) and data management. • Adaptable to shifting priorities and a fast‑moving sales cycle. Required Education & Certifications: • Bachelor’s degree or equivalent experience in business, marketing, or related field. • No mandatory certifications required, but knowledge of financial products and regulatory compliance is preferred.

England, United kingdom

Hybrid

Senior

05-11-2025

Company Name

Tide

Job Title

Senior Business Development Executive, Field Sales - 12 month contract

Job Description

Job Title: Senior Business Development Executive, Field Sales – 12‑month contract Role Summary: Lead field sales efforts to acquire new SME customers, oversee and coach a small team of direct reports, and drive execution of outreach strategies to expand the customer base. Expectations: Deliver quarterly sales targets, manage team performance against set KPIs, maintain accurate pipeline reporting, and collaborate with cross‑functional teams to optimize processes. Key Responsibilities: - Conduct face‑to‑face prospecting (door‑to‑door, events, networking). - Prioritise activities, plan and manage own shift schedule. - Supervise attendance, performance, and professional development of direct reports. - Establish clear role responsibilities and targets for team members; conduct regular 1:1 reviews. - Provide constructive feedback and address performance issues, escalating when necessary. - Identify and document process gaps; collaborate with product and operations teams to resolve them. - Own assigned projects, track progress, and report status to line manager. Required Skills: - Proven experience in fast‑paced fintech sales, including direct, face‑to‑face engagement. - Demonstrated people‑management or supervisory experience. - Strong analytical, problem‑solving, and decision‑making abilities. - Results‑oriented, target‑driven mindset. - Excellent communication and coaching skills. - Entrepreneurial, self‑starter attitude. Required Education & Certifications: - Bachelor’s degree (preferred in business, marketing, or related field). - Any relevant sales or leadership certifications are an advantage.

England, United kingdom

Hybrid

Senior

16-11-2025