Mentimeter

About the Company

Mentimeter is an engagement tool with a clear goal in mind. To turn your presentations into conversations. With real-time interactivity and visualizations, participants don’t just listen, they engage, share feedback, and stay involved with your session. The result? More efficient meetings, more impactful trainings, and more inspiring courses. With over 600 million users, Mentimeter is well on its way to spread the mission of the power of together over the entire globe. Creating better results and outcomes in businesses and universities worldwide. See how Mentimeter can work for your organization today. Click here for plans & pricing https://www.mentimeter.com/enterprise

Listed Jobs

Company Name

Mentimeter

Job Title

Manager, Customer Success

Job Description

**Job Title:** Manager, Customer Success **Role Summary:** Lead and develop a high‑performing Account Management team to drive customer growth, retention, and satisfaction for a SaaS engagement platform. Oversee recruitment, onboarding, coaching, KPI tracking, and cross‑team collaboration to meet annual targets and enhance the post‑sales experience. **Expectations:** - 4–6 years in Customer Success, with ≥2 years in a managerial capacity. - Proven experience selling B2B SaaS solutions. - Strong data‑driven decision making, negotiation, and team‑building skills. - Ability to set goals, coach for performance, and scale best practices across a sales‑aligned CS function. - Must work within the Greater Toronto Area (or equivalent North American market). **Key Responsibilities:** - Recruit, onboard, and develop Account Managers. - Set and align quarterly/annual goals with broader Customer Success targets. - Conduct regular coaching, performance reviews, and professional development plans. - Manage team operations, including salary decisions, promotions, and role changes. - Collaborate with Sales, Product, Marketing, and Stakeholder teams to align post‑sales initiatives. - Participate in key customer meetings, negotiations, and prospecting as needed. - Analyze data to identify improvement opportunities and scale successful practices. - Act as liaison between Post‑Sales and other internal departments. **Required Skills:** - Leadership and line‑management experience in CS or sales. - Strong communication, interpersonal, and organizational abilities. - KPI development, goal setting, and data analysis proficiency. - Negotiation and collaboration skills in a B2B SaaS context. - Proven track record of building and leading high‑performing teams. - Customer and stakeholder relationship management expertise. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience). - Certified in Customer Success (e.g., CXPA, SuccessHACKER) or Sales (e.g., HubSpot, Salesforce) preferred.

Toronto, Canada

On site

31-10-2025

Company Name

Mentimeter

Job Title

Sales Development Representative

Job Description

**Job Title** Sales Development Representative **Role Summary** Generate new business for a global SaaS engagement platform by qualifying leads, conducting outbound marketing campaigns, and hand‑off qualified prospects to account teams. Work closely with marketing and product to identify high‑potential targets across 220+ countries, driving pipeline growth and accelerating sales cycle. **Expectations** - Exhibit high energy, entrepreneurial drive, and strong curiosity. - Communicate effectively in professional‑level English and adapt to diverse cultures. - Maintain focus on results, data‑driven decisions, and process improvement. - Commit to continuous learning and collaboration within cross‑functional teams. **Key Responsibilities** - Qualify leads from user, presenter, and customer databases. - Conduct cold outreach via phone, email, and LinkedIn to prospects. - Present qualified leads to Account Executives and Relationship Managers. - Collaborate with ACs to advance leads through the sales cycle and support closing. - Occasionally deliver client demos and meetings. - Analyze and refine outreach strategies, reporting on key metrics. - Stay current on industry trends, market research, and competitor activity. **Required Skills** - Proven experience in lead prospecting, cold‑calling, and qualification. - Strong data‑analysis skills for opportunity assessment. - Excellent written and verbal communication in English. - Entrepreneurial mindset, ambitious, and result‑oriented. - Flexible, growth mindset, open to innovative working methods. - Familiarity with SaaS sales processes preferred. - Proficiency with CRM (Salesforce) and sales engagement tools (Salesloft). **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent work experience). - No specific certifications required, though relevant sales or SaaS certifications are a plus.

Toronto, Canada

On site

08-11-2025