Travel Innovation Group

About the Company

Across our three companies, Lime, Calrom and Aviate, we create innovative tech, services and products for the travel industry. By working hand in hand with airlines, cruise lines and hotels to deliver the best booking services to the trade, we’ve gained a thorough understanding of the industry’s challenges and more importantly, how to solve them. To learn about us and the brands we mange – there are many! – please check out our website. We’re a global business with over 500 staff across our offices in the Cheshire & Manchester, UK, Lahore, Pakistan, Cape Town, South Africa and St Michael, Barbados. While we’re growing fast, our Customs remain our guiding principles and company ethos – you can read more about these on our website too. If you’re interested in joining our growing, diverse and vibrant teams, check out tig-careers.com.

Listed Jobs

Company Name

Travel Innovation Group

Job Title

Business Analyst

Job Description

**Job Title** Business Analyst **Role Summary** Support Calrom’s Project Delivery team by translating business needs into functional solutions for the travel industry. Act as a conduit between stakeholders, product developers, and operations to ensure timely, high‑quality SaaS releases that meet airline and tour‑operator requirements. **Expectations** - Deliver accurate requirements and solution designs that align with business goals. - Maintain clear communication with stakeholders and project leads to keep initiatives on schedule. - Apply proven frameworks and standardized processes to streamline product development. - Continuously evaluate and improve delivery practices to enhance efficiency and quality. **Key Responsibilities** - Gather, analyze, and document business, functional, and technical requirements. - Facilitate workshops and meetings to elicit inputs from airlines, travel partners, and internal teams. - Create user stories, process flows, and acceptance criteria for development teams. - Coordinate cross‑functional collaboration to resolve scope, schedule, and resource constraints. - Conduct gap analyses between current capabilities and client needs. - Support testing, validation, and roll‑out of new features and releases. - Monitor project progress, report status, and highlight risks to stakeholders. - Contribute to continuous improvement of delivery methodologies and best practices. **Required Skills** - Strong analytical and problem‑solving abilities. - Excellent communication and facilitation skills. - Familiarity with SaaS delivery in the aviation or travel sector (preferred). - Experience with requirement elicitation, documentation, and stakeholder management. - Proficiency in diagramming tools (Visio, Lucidchart, or similar). - Knowledge of Agile/Scrum or equivalent project delivery frameworks. - Ability to work independently in a fast‑paced, collaborative environment. **Required Education & Certifications** - Bachelor’s degree in Business, Computer Science, Information Systems, or related field. - Certifications such as CBAP, PMI‑BCS, or Agile Practitioner preferred but not mandatory.

Ellesmere port, United kingdom

On site

04-11-2025