- Company Name
- LP Building Solutions
- Job Title
- Salesforce Administrator - Temporary
- Job Description
-
**Job Title:** Salesforce Administrator – Temporary
**Role Summary:**
Temporary Salesforce/CRM Administrator responsible for configuring, maintaining, and optimizing the Salesforce platform to support field sales, marketing, and related business functions. Acts as the primary liaison among sales leadership, IT, marketing, and end‑users to ensure system integrity, data accuracy, security compliance, and user adoption.
**Expectations:**
- Deliver reliable Salesforce administration with minimal downtime.
- Ensure data quality and governance across all objects and price books.
- Provide timely support, training, and documentation to drive user adoption and meet KPI targets.
- Collaborate effectively with IT and business leaders to implement enhancements and resolve issues.
**Key Responsibilities:**
- Administer standard and custom Salesforce objects (users, roles, profiles, groups, accounts, contacts, record types, sharing rules, picklists, page layouts).
- Manage user lifecycle: create profiles, add users, assign licenses, and handle security settings.
- Configure and maintain multiple record types, workflow rules, and automated processes for various sales and marketing teams.
- Ensure price‑book data integrity and accurate opportunity reporting.
- Govern data input standards and oversee metric accuracy for each user group.
- Create, modify, and distribute reports, dashboards, and ad‑hoc analytics to meet business needs.
- Handle daily support tickets, troubleshoot break/fix issues, and coordinate escalations to IT when custom development is required.
- Document all changes and support activities in the ticketing system for audit compliance.
- Develop SOPs, training materials, and conduct one‑on‑one or group training sessions (including onboarding and field shadowing).
- Lead a Salesforce champion user group to promote best practices, test enhancements, and monitor adoption.
**Required Skills:**
- 3–5 + years Salesforce administration experience (Salesforce.com platform).
- Strong knowledge of user management, security model, sharing rules, and data governance.
- Proficiency in creating reports, dashboards, and workflow automations.
- Experience with price‑book management and sales‑process configuration.
- Excellent problem‑solving, communication, and stakeholder‑management abilities.
- Ability to produce clear documentation, SOPs, and deliver effective training.
- Familiarity with ticketing systems and change‑management processes.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent work experience).
- Salesforce Administrator Certification (Salesforce Certified Administrator) preferred.