- Company Name
- Law Society of Ontario
- Job Title
- Legal Administrative Assistant, Investigation Services, Professional Regulation - 12 month contract (Hybrid, Toronto)
- Job Description
-
**Job Title**
Legal Administrative Assistant – Investigation Services
**Role Summary**
Provide confidential legal administrative support to an Investigation Department. Manage case files, coordinate documentation, execute regulatory processes, and maintain strict confidentiality while balancing competing deadlines.
**Expectations**
- Deliver high‑quality, error‑free administrative work in a fast‑paced environment.
- Maintain professionalism in handling politically or media‑sensitive matters.
- Work independently and collaboratively to improve departmental workflows.
**Key Responsibilities**
- File maintenance: digitize, tag, scan, and distribute documents; close files and prepare storage materials.
- Case‑management: upload documents, monitor status, assist in report review, and support the Administration Manager.
- Regulatory processes: conduct CanLII and other searches; obtain transcripts; coordinate document services with process servers, licensees, and witnesses.
- Document preparation: draft and proofread affidavits, memoranda, charts, transcripts, and legal correspondence.
- Service of process: arrange and track process serving in compliance with governing rules.
- Scheduling: book meetings, manage interpreter services, coordinate travel, and schedule appointments.
- Customer service: respond to inquiries from staff, licensees, complainants, and witnesses, maintaining confidentiality and professionalism.
- Financial: manage office supplies, track inventory, prepare expense reports and payment requisitions, process invoices.
- Reporting: compile data for statistical summaries and special reports.
- Continuous improvement: collaborate on workflow enhancements, identify process gaps, and recommend solutions.
**Required Skills**
- Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint).
- Experience with case‑management systems, ShareFile, SharePoint, and database applications.
- Dictation/typing speed of ≥60 words/minute with high accuracy.
- Strong written and oral communication; ability to proofread and edit.
- Analytical and problem‑solving abilities.
- Project coordination, prioritization, and time‑management.
- Customer‑service orientation; interpersonal skills.
- Presentation skills and ability to work independently or in a team.
**Required Education & Certifications**
- 2‑year college diploma in Legal Administration or related field.
- Minimum 3 years of legal administrative experience, preferably in a legal or regulatory setting.
- Ability to communicate in French is an asset.
---