- Company Name
- Perennial
- Job Title
- Manager, Business Operations & Finance
- Job Description
-
Job title
Manager, Business Operations & Finance
Role Summary
Lead financial and operational oversight for a rapidly expanding primary‑care and allied‑health model. Own P&L, budgeting, forecasting, and contract stewardship, ensuring scalable profitability and regulatory compliance across multiple provinces.
Expectations
- Deliver accurate, board‑ready financial insights within tight deadlines.
- Identify margin and utilization improvement opportunities across homes, regions, and service lines.
- Negotiate and maintain performance‑based contracts with allied‑health partners.
- Champion continuous improvement of business systems and processes.
Key Responsibilities
- Manage P&L performance by home, region, and service line; analyze revenue, utilization, and 70/30 economics.
- Build and update financial models, forecasts, and growth projections for new launches and expansions.
- Produce monthly operating reports, risk assessments, and actionable recommendations for leadership.
- Support pricing strategy, commercial initiatives, and operational cost controls.
- Identify service gaps, recruit allied‑health partners, negotiate agreements, and oversee renewals and replacements.
- Monitor partner performance, satisfaction, and financial ROI; assist with new service pilots.
- Maintain partner documentation, contracts, licenses, insurance, and certifications; ensure compliance with ASPE and IFRS.
- Coordinate with Clinic Operations to secure correct billing workflows, data inputs, and operational standards.
- Oversee implementation and optimization of payroll, reporting, partner databases, CRM/HRIS, and analytics tools.
- Lead cross‑functional process improvements, track KPIs, and build dashboards for real‑time decision‑making.
Required Skills
- 3–5+ years in financial operations, business operations, healthcare administration, or hybrid commercial role.
- CPA designation.
- Advanced analytical, financial modeling, and business planning skills.
- Proven contract negotiation and vendor/partner relationship management.
- Knowledge of healthcare operational economics (service mix, utilization, payer models).
- Strong proficiency in spreadsheets, CRM/HRIS, and financial analytics tools.
- Ability to thrive in a fast‑growth, low‑structure environment and build scalable processes.
Required Education & Certifications
- CPA (required).
- Bachelor’s degree in Business, Finance, Accounting, or related field.
- Knowledge of ASPE and IFRS standards.