Peterborough City Council

About the Company

Everyone at Peterborough City Council has a unique opportunity to make Peterborough a better place to live, work and visit. Whether it's protecting people from harm, improving our road network, providing school places for our children or attracting investment in the city. Peterborough is the fourth fastest growing city in the country with a population of 194,000 residents. As a unitary authority we provide all the council services for our residents, so there's never a dull day. Peterborough is a thriving city and rapidly expanding to meet the demand for new houses, attract new investment and create new jobs. Regeneration of the city centre is attracting new shops and restaurants and the council is playing a lead role in developing sites which have gone underused for decades and in building new homes. Not only that, Peterborough is home to a community of diverse cultures and events take place throughout the year to celebrate this. We want Peterborough to be a city where people have high aspirations, feel safe, live as independently as possible and have the best health and wellbeing. We also want to offer our children and young people the best education possible and provide jobs and opportunities which attract people to our city. We know that the key to this is a great workforce, with different skills and life experiences. In particular we look to attract people which reflect the many different communities who call Peterborough home. If you're looking for an organisation which has huge aspiration, values its staff, promotes on-going learning and rewards success, look no further. Working for us means you will be making a positive difference to the lives of people living in the city.

Listed Jobs

Company Name

Peterborough City Council

Job Title

Operations Support Assistant

Job Description

**Job Title** Operations Support Assistant **Role Summary** Provide administrative and data‑entry support to the Adult Social Care and Safeguarding teams, ensuring accurate record‑keeping, responsive customer service, and effective workflow within established procedures. **Expectations** - Organise and prioritise own workload, multitasking across daily tasks. - Maintain confidentiality and compliance with relevant legislation (Care Act 2014, safeguarding policies). - Demonstrate confidence with technology, willingness to learn and support colleagues. **Key Responsibilities** - Respond to customer queries regarding adult social care services. - Enter and update data in recording systems, maintaining accuracy and integrity. - Supply general administrative assistance to social workers and the Safeguarding team. - Support the implementation and adherence to established processes and procedures. **Required Skills** - Strong organisational and prioritisation abilities. - Excellent written and verbal communication skills. - Proficiency with office software (Word, Excel, email). - Basic understanding of social care or safeguarding processes (preferred). - Ability to work independently and in a team environment. **Required Education & Certifications** - Minimum of a secondary school qualification or equivalent. - Prior experience in an administrative role within healthcare, social services, or a related field is advantageous. - No specific professional certifications required.

Peterborough, United kingdom

On site

03-11-2025