Home Group

About the Company

We're Home Group, a housing association, social enterprise and charity with a turnover of £505m and one of the UK's largest providers of high quality housing and integrated housing, health and social care. We're proud of the difference that we have made over the last 80+ years and we continue to work hard to support over 125,000 customers who live in more than 56,000 homes across England and Scotland. Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 9th best place to work in the UK, the 4th best in the North East and the 8th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020. If you want to find out more about us, visit our website below.

Listed Jobs

Company Name

Home Group

Job Title

Senior Client Services Manager

Job Description

**Job Title** Senior Client Services Manager **Role Summary** Lead and manage team delivery of person‑centred supported accommodation services. Oversee safeguarding, health and safety, contracts, budgets, KPIs, and stakeholder relationships to ensure high quality, compliant service provision. **Expectations** - Deliver measurable service outcomes against agreed KPIs. - Maintain a safe, compliant environment for residents and staff. - Manage operational budgets and contract performance. - Provide flexible scheduling and on‑call coverage as required. **Key Responsibilities** - Lead, coach and inspire a multi‑service team to meet service standards. - Act as Safeguarding Lead: enforce safeguarding policies, conduct risk assessments, and ensure resident safety. - Oversee health & safety checks, maintain accurate service records and risk registers. - Manage contracts, budgets and service level agreements with commissioners. - Monitor and report on KPIs, staff performance and resident satisfaction. - Build and maintain relationships with stakeholders, commissioners and external partners. - Manage diary, adapt hours to service needs and provide paid on‑call cover. - Use information systems for planning, training, record‑keeping and team communication. **Required Skills** - Proven leadership and people‑management experience. - Deep understanding of customer circumstances and advocacy. - Knowledge of safeguarding, health & safety, and risk management. - Budgeting, contract and KPI management. - Strong stakeholder communication and relationship building. - Adaptability and self‑management across variable hours. - Technological proficiency for planning, record‐keeping and collaboration. **Required Education & Certifications** - Enhanced DBS check (barring list). - Experience in supported care or housing management (preferred). - Demonstrated experience in people management, contract handling and KPI reporting. ---

Redcar and cleveland, United kingdom

On site

Senior

05-11-2025

Company Name

Home Group

Job Title

Client Services Manager

Job Description

**Job Title:** Client Services Manager **Role Summary:** Lead and develop a team of support workers and coordinators providing person‑centred housing support for individuals with mental health conditions in a 24‑hour service and community setting. **Expactations:** - Deliver high‑quality, efficient housing support in line with contractual obligations. - Foster a supportive, empowering team culture. - Maintain rigorous safeguarding, health & safety, and risk assessment standards. - Represent and promote the service to referral agencies and the wider community. **Key Responsibilities:** - Manage team performance, coaching, and professional development. - Oversee daily operations, including rota scheduling, budget management, and invoicing. - Ensure safeguarding lead duties, completing and recording health & safety checks and risk assessments. - Monitor service quality via KPIs and customer satisfaction surveys. - Promote the brand and service visibility to external stakeholders and self‑referring clients. - Utilize technology for scheduling, budgeting, spreadsheets, invoicing, and care plan documentation. **Required Skills:** - Strong people and communication skills. - Ability to challenge inappropriate behaviours and advocate for clients. - Leadership experience in a housing or care environment. - Proficiency with digital tools for scheduling, budgeting, and record‑keeping. - Commitment to continuous improvement and quality assurance. **Required Education & Certifications:** - Enhanced DBS check (provided by employer). - Valid driving licence and vehicle suitable for business use. ---

Worcester and kidderminster, United kingdom

On site

20-11-2025

Company Name

Home Group

Job Title

Integration Developer

Job Description

Job title: Integration Developer Role Summary: Design, develop, and maintain integration solutions that connect enterprise systems and applications, ensuring reliable, secure, and efficient data flow across the organization. Expactations: • 3+ years of hands‑on experience with integration platforms such as Informatica, MuleSoft, Talend, or Azure Logic Apps. • Strong knowledge of RESTful and SOAP APIs, JSON, XML, and web services. • Practical experience with cloud environments (preferably Azure) and major enterprise systems (e.g., Salesforce). • Demonstrated problem‑solving skills and ability to work in agile, cross‑functional teams. Key Responsibilities: • Analyse business requirements and translate them into architecture and design. • Develop and deploy integration flows, API endpoints, and data transformation logic. • Monitor and troubleshoot integration performance, resolving incidents quickly. • Apply best practices for API management, security, and data governance. • Identify automation opportunities and propose workflow optimisations. Required Skills: • Integration platform proficiency (Informatica, MuleSoft, Talend, Azure Logic Apps). • API design and management (REST, SOAP). • Data mapping and transformation (JSON, XML). • Cloud services familiarity (Azure, AWS, or GCP – preferred Azure). • Experience with enterprise applications (Salesforce, ERP, etc.). • Agile development principles and collaborative communication. Required Education & Certifications: • Bachelor’s degree in Computer Science, Information Systems, or equivalent technical experience. • Relevant certifications (Informatica Certified Developer, MuleSoft Certified Developer, Azure Developer Associate, etc.) are an advantage.

Newcastle upon tyne, United kingdom

On site

27-11-2025