Lavazza Group

About the Company

“Awakening a better world every morning” is the Purpose that drives us forward every day. We strive to create sustainable value for shareholders, collaborators, consumers, and the communities in which we operate around the globe. To do this our Values serve as our compass: Authenticity, Passion for Excellence, Responsibility, and Inventiveness. They enable us to continue our success story, leading us into a future with more to offer for everyone. Because we are committed to building a better world, one sip of coffee at a time. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day. Our strength lies with the People who live out our values every day: our Worldwide Coffee Family. From the professionals working in our supply chain, to members of the coffee-loving community, we see every person as an irreplaceable player in a thriving, trust-based exchange. Together we can have a positive impact on the world we live in. Social Media Policy: https://www.lavazza.com/en/social-media-policy

Listed Jobs

Company Name

Lavazza Group

Job Title

Junior Accountant

Job Description

**Job Title:** Junior Accountant **Role Summary:** Assist the Finance team in maintaining accurate financial records, supporting month‑end and year‑end close, reconciling led letter and sub‑ledger accounts, and facilitating internal and external audits. Contribute to the integrity of financial data while gaining experience in a fast‑paced, global business environment. **Expectations:** - Demonstrate a proactive, detail‑oriented approach to daily accounting tasks. - Apply basic accounting principles with a high degree of accuracy. - Communicate clearly with finance, sales, and other departments. - Adapt to changing priorities and handle multiple deadlines. **Key Responsibilities:** - Support monthly, quarterly, and year‑end close activities. - Reconcile sub‑ledger balances to the general ledger and resolve discrepancies. - Post and reconcile trade promotion accruals versus actuals. - Record and reconcile intercompany transactions. - Prepare documentation and schedules for internal and external audits. - Ensure correct GL and cost‑center coding; perform re‑classifications as needed. - Assist in creating and maintaining purchase orders in SAP (or similar ERP). - Perform ad‑hoc analysis, reporting, and special project assistance. **Required Skills:** - Basic knowledge of accounting principles and financial reporting. - Hands‑on experience with SAP or comparable ERP systems. - Strong analytical and problem‑solving abilities. - High attention to detail and commitment to accuracy. - Ability to manage multiple tasks and prioritize under tight deadlines. - Excellent written and verbal communication. ‑ Team‑oriented with capability to work independently and cross‑functionally. ‑ Adaptable to pressure and unexpected challenges with a positive attitude. **Required Education & Certifications:** - Bachelor’s degree in Accounting or related field. - Prior experience in an accounting role, internship, or related function (preferred). ‑ No specific professional certification required for this entry‑level position.

New york city, United states

Hybrid

Junior

11-02-2026

Company Name

Lavazza Group

Job Title

Customer Service Specialist- Foodservice

Job Description

Job title Customer Service Specialist – Foodservice Role Summary Support the Food Service division within the Away from Home channel by delivering end‑to‑end customer service, order processing, and logistics coordination for direct route-to-market accounts. Ensure high service quality, accurate order fulfilment, and timely resolution of inquiries. Expectations * Maintain accurate, timely order-to-cash processing. * Provide expert product knowledge and resolve customer issues with urgency. * Collaborate effectively with Sales, Marketing, Logistics, and Operations teams. * Demonstrate strong communication, analytical, and problem‑solving skills. * Adapt to changing priorities while maintaining quality under pressure. * Work within the 10:00 AM – 6:00 PM EST window; available to work remotely up to two days per week and travel less than 10 % annually. Key Responsibilities 1. Serve as the primary phone/email contact for Food Service customers, answering inquiries about Lavazza Group products. 2. Manage order entry, fulfilment, and delivery for direct‑route accounts. 3. Respond swiftly to order‑related questions: fulfilment status, delivery, product details. 4. Coordinate with Sales, Marketing, and Logistics to plan and execute new projects. 5. Ensure overall customer satisfaction and serve as the main communication point for Food Service accounts. 6. Support the Customer Service Lead for the direct route‑to‑market channel as required. Required Skills * Minimum 2 years of customer‑service experience, preferably in a CPG environment. * Proficient in Microsoft Office Suite; SAP or similar ERP experience is a plus. * Strong written and verbal communication, customer‑friendly demeanor. * Quick learner, analytical mindset, adept at resolving delivery and order issues. * Ability to work under pressure, manage multiple tasks, and adapt to changing demands. Required Education & Certifications * Bachelor’s degree in Business Management, Marketing, or a related field. * (Optional) Barista certification – not mandatory but may be advantageous.

United states

Remote

11-03-2026