JO&JOE

www.joandjoe.com

1 Job

125 Employees

About the Company

JO&JOE has invented a place where travelling is not just about the destination, it’s all about the experience. Restaurant? Bar? Surf spot? Cocktail rooftop? Hostel? Hotel? We like to call it an open house. Hossegor Beach Paris (Gentilly & Nation) Vienna Medellin Rio de Janeiro Roma ⌛ Budapest Open to everyone

Listed Jobs

Company Name: JO&JOE
Job Title: Réceptionniste de nuit (H/F)
Job Description: **Job Title** Night Receptionist **Role Summary** Provide 24/7 front‑desk operations for a hybrid hotel‑hostel establishment, ensuring seamless check‑in/check‑out, guest service, cash handling, and inter‑departmental coordination while maintaining safety and security protocols. **Expectations** - Deliver friendly, personalized guest interactions to drive satisfaction and loyalty. - Accurately process reservations, payments, and billing. - Maintain a clean, organized reception area and ensure availability of all necessary supplies. - Uphold safety standards and protect guests and property. **Key Responsibilities** - Receive and handle all incoming telephone inquiries and reservations. - Conduct guest check‑in and check‑out following internal procedures. - Inform guests about residence policies, available services, and hotel amenities. - Communicate effectively with team members across all departments. - Manage the daily cash register: process payments, verify cash, and close the register. - Prepare and send customer invoices and ensure accurate billing records. - Monitor and replenish front‑desk supplies and documents. - Enforce security rules and maintain the safety of guests and property. - Promote future stays and upsell hotel services to increase RevPAR. - Support ancillary services (e.g., breakfast, evening events) when required. **Required Skills** - Fluency in French and English (written and oral). - Strong customer‑service orientation and ability to build rapport. - Excellent communication and teamwork abilities. - Commercial awareness: ability to upsell and apply pricing strategies. - Cash‑handling accuracy and meticulous record‑keeping. - Proficient with Microsoft Office (Word, Excel, Outlook). - Positive, upbeat demeanor and adaptability to night‑shift schedule. **Required Education & Certifications** - High school diploma or equivalent (preferred). - Hospitality or customer‑service certification is a plus. ---

Gentilly, France

On site

19-11-2025