Shorr Packaging Corp.

About the Company

Shorr is your premium, full-service packaging partner. We have an unmatched ability to optimize holistic supply chain processes, differentiate brands from their competition, and accelerate customer growth. Together we can streamline your processes, increase your output, consolidate your vendor network, and innovate your packaging. We offer innovative packaging products and equipment from industry-leading manufacturers. Product lines include corrugated, carton closure, tapes and adhesives, stretch wrap, shrink wrap, pallet unitization, flexible and protective packaging. We specialize in packaging design, process and procurement methodologies, along with customized automated equipment solutions. Our equipment sales and service team is comprised of expert sales representatives, process engineers and skilled service technicians. Equipment lines include pallet wrappers, case formers, case sealers, shrink wrappers, workstations, bagging and strapping machines. Other core competencies include in-depth consultative reviews along with post-purchase service and support. Shorr Packaging Corp. is geographically positioned with branches, warehouses and distribution centers strategically positioned across the country to best serve your needs. As an employee-owned company, we value every business relationship and will do whatever it takes to ensure success.

Listed Jobs

Company Name

Shorr Packaging Corp.

Job Title

IT Support Specialist Intern (Summer 2026)

Job Description

Job Title: IT Support Specialist Intern (Summer 2026) Role Summary: Provide first‑level technical support, troubleshoot hardware/software/network issues, and contribute to a cross‑functional capstone project while gaining exposure to cybersecurity operations and enterprise IT service management tools (e.g., Freshservice). Expectations: - Work 5 days per week at the office. - Deliver efficient, accurate support to end‑users and contribute to knowledge base documentation. - Collaborate with Service Desk, IT teams, and Cybersecurity squad to understand and implement best practices. - Actively participate in a departmental capstone project, delivering research findings to leadership. Key Responsibilities: - Respond to Freshservice tickets, resolve level‑1 incidents and escalation follow‑ups. - Troubleshoot hardware, software, OS (Windows/macOS) and network connectivity problems across multi‑platform environments. - Assist with onboarding/offboarding processes, including account provisioning and equipment setup. - Document solutions and update internal knowledge base resources. - Shadow cybersecurity team: observe threat monitoring, vulnerability assessments, incident response, and risk management. - Assist with log reviews, alert triage, and vulnerability scan analysis under supervision. - Collaborate with fellow interns on strategic capstone project: planning, research, execution, and presentation to senior leadership. Required Skills: - Strong verbal and written communication, customer‑service orientation. - Analytical, problem‑solving, and critical‑thinking proficiency. - Basic networking concepts (TCP/IP, DNS, VPN). - Proficiency with Windows and macOS operating systems. - Familiarity with ITIL/ITSM principles and ticketing systems. - Self‑motivated, able to work independently and in team settings. Required Education & Certifications: - Current sophomore or junior pursuing a bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field. - No mandatory certifications required; knowledge of MTIt, CompTIA A+, or related entry‑level credentials is a plus.

Chicago, United states

On site

Fresher

19-11-2025