- Company Name
- Prudential Financial
- Job Title
- Senior Platform Engineer - Salesforce
- Job Description
-
**Job Title:** Senior Platform Engineer – Salesforce
**Role Summary:** Architect, develop, test, and maintain advanced Salesforce solutions for a global financial services organization. Partner with product owners, designers, and engineers to deliver scalable, secure, and high‑performance applications across the Salesforce ecosystem, including CRM, Marketing Cloud, and financial services clouds.
**Expectations:**
- Deliver complex custom applications using Apex, Lightning Web Components, batch Apex, and integrations.
- Apply Test‑Driven Development, TDD, and modern agile practices to ensure code quality and rapid delivery.
- Act as a subject‑matter expert for Salesforce platform capabilities and emerging technologies.
**Key Responsibilities:**
- Design, code, unit‑test, integration‑test, and document custom Salesforce solutions.
- Integrate Salesforce with AWS and external REST/JSON services, using Java, Spring Boot, or comparable frameworks.
- Build and maintain technical documentation, release notes, and support guides.
- Provide day‑to‑day end‑user support, troubleshoot issues, perform root‑cause analysis, and coordinate escalations.
- Facilitate system testing, create test scripts, and conduct test execution with business analysts.
- Lead production release coordination and adopt Agile delivery methodologies.
- Mentor junior engineers, share best practices, and embed continuous learning.
**Required Skills:**
- 5–7+ years of Salesforce development (Apex, Lightning, Platform Events, large data volumes).
- Deep knowledge of CRM, Financial Services Cloud, Service Cloud, Sales Cloud, and advanced flows.
- Experience with security concepts: authentication, authorization, encryption, SAML 2.0, OAuth 2.0, OpenID Connect.
- Proficiency in REST, JSON, event streaming, and integration with AWS services.
- Advanced understanding of Salesforce best practices, performance optimization, and data model design.
- Demonstrated use of agile methodologies, TDD, and CI/CD pipelines (Bitbucket, DevOps tools).
- Strong communication, problem‑solving, and collaboration skills.
**Preferred Skills:**
- Vlocity/OmniStudio knowledge.
- Automation testing tools: SOAPUI, Postman, Selenium.
- Financial/insurance industry experience.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
- Salesforce Platform Developer I and Platform Developer II certifications strongly preferred.