Trillium Health Partners

www.trilliumhealthpartners.ca

2 Jobs

5,761 Employees

About the Company

Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs. Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors. As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care. As partners in creating a new kind of health care, we are Better Together.

Listed Jobs

Company Name: Trillium Health Partners
Job Title: Advisor - LDG Digital
Job Description: **Job Title** Advisor – Clinical Systems & Informatics Application **Role Summary** Support, configure, test, and maintain the Epic Health Information System within a multi‑site acute care environment. Work closely with clinical teams, business partners, and cross‑functional stakeholders to optimize workflow alignment, troubleshoot technical issues, and deploy system updates. Serve as a secondary user support contact and participate in an on‑call rotation. **Expectations** - Temporary full‑time position (2‑year term). - Availability to work remotely within the province and to return to the workplace within 24 hours' notice. - Expectation of on‑call duties and extended hours as required. **Key Responsibilities** - Design, build, test, and implement Epic applications in alignment with hospital workflows. - Analyze operational needs to configure Epic systems and inform workflow decisions through site visits, validation sessions, and integrated discussions. - Customize, test, and deploy new Epic features and updates. - Troubleshoot and resolve technical issues affecting clinical users and workflows. - Evaluate new features and releases for system enhancement and improved user experience. - Collaborate with clinical teams and business partners to ensure system alignment with operational requirements. - Work with the training team to develop and deliver training content and tip sheets. - Identify cross‑application issues and coordinate with relevant teams for resolution. - Attend regular team meetings to discuss deliverables, shared issues, and upcoming milestones. - Act as a secondary support contact for application end‑users. - Participate in an on‑call rotation and be available for extended hours as required. - Contribute to additional projects, initiatives, and tasks as needed to support team and organizational priorities. **Required Skills** - Proficiency in Epic configuration, customization, and support. - Strong analytical skills for workflow assessment and system optimization. - Ability to troubleshoot technical issues and coordinate cross‑functional resolution. - Excellent verbal and written communication with clinical and non‑clinical stakeholders. - Experience in developing and delivering user training or support materials. - Self‑directed, able to manage multiple priorities and meet deadlines. - Willingness to participate in on‑call rotation and extended work hours. **Required Education & Certifications** - Bachelor’s degree in Healthcare, Information Technology, or a related field (Master’s degree preferred). - Minimum 2 years of hospital clinical and/or health information systems experience. - 1–3 years of experience configuring and supporting Epic. - EpicCare Ambulatory certification (excluding Principal Trainer or Credentialed Trainer credentials).

Company Name: Trillium Health Partners
Job Title: Senior Advisor - LDG Digital
Job Description: Job title: Senior Advisor – LDG Digital Role Summary: Lead digital health transformation through design, configuration, and support of Epic Health Information System (HIS) and associated regional programs. Act as subject‑matter expert, ensuring alignment of Epic applications with clinical workflows and business needs while driving continuous improvement and user adoption. Expectations: Deliver functional Epic solutions that enhance patient care and operational efficiency; provide expert guidance to clinical and technical teams; resolve complex technical issues; contribute to training, documentation, and knowledge sharing; participate in on‑call support and project initiatives. Key Responsibilities: - Design, build, test, and implement Epic applications aligned with hospital workflows. - Serve as Epic SME, leveraging multiple module certifications to advise technical and clinical stakeholders. - Analyze operational needs, configure Epic systems, and support workflow evolution through site visits and validation sessions. - Customize, test, and deploy new Epic features and updates. - Troubleshoot and resolve technical issues affecting clinical users and workflows. - Evaluate new Epic releases and recommend enhancements to improve functionality and user experience. - Collaborate with clinical teams and business partners to ensure system alignment with operational requirements. - Develop training content and tip sheets in partnership with training teams. - Identify cross‑application issues and coordinate resolution across relevant teams. - Attend regular team meetings to discuss deliverables, share issues, and track milestones. - Act as secondary support contact for application end‑users and participate in on‑call rotation. - Contribute to additional projects and initiatives as required. Required Skills: - Advanced knowledge of Epic modules (e.g., EpicCare Ambulatory, Inpatient, MyChart) and ability to configure, test, and deploy solutions. - Strong analytical and problem‑solving abilities, with experience translating business needs into system configuration. - Excellent communication skills for interacting with clinical and business stakeholders. - Experience supporting clinical workflows and ensuring system usability and efficiency. - Ability to develop concise training materials and deliver user support. - Proficiency in troubleshooting technical issues across integrated applications. - Collaborative mindset, comfortable working in cross‑functional teams and participating in on‑call rotation. Required Education & Certifications: - Bachelor’s degree in Healthcare Informatics, Information Technology, Computer Science, or related field. - Epic certifications across multiple modules; EpicCare Ambulatory certification is preferred.