Everience Benelux

www.everience.com

3 Jobs

26 Employees

About the Company

Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. With a 4,000-strong workforce in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. Everience places the augmented employee at the heart of its approach, in accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace. Our ambition is to build our future in an “symbiotic age” where AI enhances human capabilities, and technology sustainably supports business performance and the aspirations of individuals.

Listed Jobs

Company Name: Everience Benelux
Job Title: Teamlead IT Support (m/w/d)
Job Description: **Job Title** Team Lead IT Support (m/f/d) **Role Summary** Lead a small IT support team within a hospitality environment, overseeing daily operations, troubleshooting, and system management for POS, reservation, and payment solutions. Drive process improvements, ensure system availability and security, and coordinate technology deployments across multiple restaurant locations. **Expectations** - Manage a team of IT technicians and support staff. - Maintain high availability and performance of restaurant‑specific IT systems. - Deliver timely resolution of support tickets and maintain service level agreements. - Act as the primary IT liaison for restaurant operations, aligning technology with business needs. - Optimize processes and implement enhancements to increase efficiency and reduce downtime. **Key Responsibilities** 1. Supervise and mentor IT support personnel. 2. Coordinate daily IT operations, ensuring system uptime. 3. Manage and upgrade POS, kitchen display, payment terminal, reservation, and order‑management platforms. 4. Provide on‑site support, including visits to additional branches as needed. 5. Identify and implement process improvement initiatives. 6. Maintain comprehensive documentation of systems, procedures, and troubleshooting guides. 7. Facilitate rollout of new software/hardware across restaurant sites. 8. Ensure network security, data integrity, and compliance with privacy regulations. 9. Communicate effectively with restaurant staff and upper management. **Required Skills** - Proven leadership experience in IT support or similar role. - Strong knowledge of hospitality‑industry technologies (Lightspeed, Oracle Micros, etc.). - Hands‑on expertise in networking, hardware, Windows/macOS systems, and cloud services. - Ability to manage multiple priorities and deadlines. - Excellent written and verbal communication skills in English and Dutch; French is a plus. - Problem‑solving, analytical, and organizational competencies. - Familiarity with data privacy and security best practices. **Required Education & Certifications** - Bachelor’s degree or equivalent in Information Technology, Computer Science, or related field. - Relevant IT certifications (e.g., CompTIA A+/Network+, Microsoft Certified: Azure Fundamentals, or equivalent) preferred but not mandatory. - Hospitality‑industry IT experience is highly valued.

Antwerp, Belgium

On site

19-12-2025

Company Name: Everience Benelux
Job Title: Candidature spontanée / Spontaneous application Benelux
Job Description: **Job Title** Candidature spontanée / Spontaneous application Benelux **Role Summary** Open‑ended role for candidates seeking to start or advance a career in IT support. Candidates join the talent network to receive targeted job alerts, stay informed about internal openings, and access training and certification programs. The position supports the recruitment pipeline, ensuring a steady flow of qualified IT‐support talent for the company’s Benelux operations. **Expectations** - Register and maintain accurate profile information within the talent network. - Stay proactive in reviewing and responding to job alerts that match skillset and interests. - Engage with recruitment communications and share relevant opportunities with peers. - Participate in onboarding and learning activities to qualify for future support roles. **Key Responsibilities** - Build and nurture a candidate pipeline for IT support positions across the Benelux region. - Screen and qualify candidates based on technical aptitude, soft skills, and alignment with company values. - Coordinate interview schedules, follow‑ups, and candidate feedback for hiring managers. - Collaborate with training teams to ensure candidates receive appropriate certification pathways. - Maintain comprehensive records in the applicant tracking system, including candidate notes and status updates. **Required Skills** - Strong communication and interpersonal skills in English (French or Dutch preferred). - Basic understanding of IT support concepts (hardware, software, troubleshooting). - Proficiency in using applicant tracking or talent management platforms. - Ability to work independently and manage multiple candidate tracks simultaneously. - Demonstrated interest in continuous learning and professional development. **Required Education & Certifications** - Minimum high‑school diploma or equivalent; higher education in IT, Computer Science, or related field preferred. - Willingness to pursue industry certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). - Previous experience in IT support, help desk, or customer‑service roles is advantageous but not mandatory.

Brussels, Belgium

On site

19-12-2025

Company Name: Everience Benelux
Job Title: Senior AI engineer
Job Description: Job Title: Senior AI Engineer Role Summary: Lead a multidisciplinary team to design, develop, and operationalize AI solutions on Azure, Databricks, and Power Platform. Translate business use‑cases into secure, standard, and cost‑effective AI architectures, ensuring measurable business value. Expectations: - Deliver high‑quality AI applications that meet business objectives. - Mentor team members and set technical standards. - Quantify technical cost (infrastructure and effort) and support business case development. - Advocate for simplicity, security, and reusability across projects. Key Responsibilities: - Convert business requirements into optimal application architectures and reference models. - Design, develop, and deploy solutions using Azure AI services (Document Intelligence, OpenAI, AI Search, AI Foundry). - Build end‑to‑end back‑end and front‑end (UI/UX) components. - Implement Generative AI workflows (LLMs, RAG, prompt engineering, chunking, indexing, search & ranking). - Develop Data pipelines with Databricks (PySpark, SQL, Airflow) and Mosaic AI. - Configure Power Platform (Power Automate, Power Apps) and embed AI capabilities. - Deploy IaC with Terraform for Azure resources. - Maintain coding standards and reference architectures. - Facilitate Scrum/Kanban ceremonies, test‑driven development, and continuous integration. - Coach teammates on technical design and best practices. Required Skills: Technical: Azure cloud (networking, security), Azure AI Services, Generative AI, LLMs, RAG, prompt engineering, data pipelines (Databricks, PySpark, SQL, Airflow), Power Platform, Terraform, solution architecture. Functional: Analytical thinking, problem solving, solution orientation, fast learner, proactive, entrepreneurial. Communication: Clear articulation with stakeholders and teammates. Methodology: Scrum/Kanban, TDD, CI/CD. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Software Engineering, Data Science, or related field. - Microsoft Azure certification(s) (e.g., Azure Solutions Architect, Azure AI Engineer) – preferred. - Full professional proficiency in English; Dutch or French language skills a plus.