Staffbase

About the Company

Staffbase is the first AI-native Employee Experience Platform, equipping many of the world’s leading companies with solutions to inspire every employee with motivating communication. With almost 3,000 customers, Staffbase helps organizations such as Adidas, Alaska Airlines, Audi, Blue Apron, DHL, and Whataburger to inspire their people to achieve great things together. Staffbase connects companies with their employees through a branded employee app, intranet, email, SMS, digital signage, and Microsoft 365 integrations, all of which can be managed through a single platform. In 2023, Staffbase was named a leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. Staffbase has also received the 2024 Choice Award for Intranet and Employee Experience Platforms from ClearBox. The company is headquartered in Chemnitz, Germany, and New York City. Staffbase has worldwide offices including London, Berlin, Tokyo, Sydney, and Prague. Please visit staffbase.com for more information.

Listed Jobs

Company Name

Staffbase

Job Title

Senior Implementation Consultant

Job Description

Job title: Senior Implementation Consultant Role Summary: Lead end‑to‑end implementation of an AI‑native Employee Experience Platform for enterprise customers. Manage project plans, resources, and stakeholder communication to ensure smooth adoption, change management, and user training. Serve as the customer’s advocate, translating business requirements into technical solutions and best‑practice implementations. Expactations: - Deliver on‑time, on‑budget implementations with measurable adoption metrics. - Maintain transparent status reporting and risk mitigation. - Foster strong client relationships to support ongoing growth and expansion. Key Responsibilities: - Own new and growth‑phase customer implementations, developing detailed project plans and managing cross‑functional resources. - Design and execute deployment, change management, and adoption programs tailored to each engagement. - Provide status updates, issue resolution, and risk communication to stakeholders. - Build deep product knowledge and translate customer use cases into platform configuration. - Lead initial adoption, training, and best‑practice workshops to build a sustainable foundation. - Troubleshoot and triage issues during implementation phases. - Collaborate with Sales to scope work, estimate costs, and author Statements of Work. - Partner with Customer Success Managers to map platform into clients’ core architecture and identify upsell opportunities. - Channel customer feedback to product teams to enhance platform capabilities. Required Skills: - 5+ years of client‑facing consulting or implementation experience. - Proven track record with enterprise‑scale SaaS deployments. - Strong project management skills (schedule, scope, risk, communication). - Deep understanding of business application deployment cycles. - Excellent communication, stakeholder management, and problem‑solving abilities. - Passion for cloud technologies; familiarity with AI‑powered communication tools a plus. Required Education & Certifications: - Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field. - Project Management certification (PMP, Prince2, or equivalent) preferred.

New york, United states

Hybrid

Senior

28-11-2025

Company Name

Staffbase

Job Title

Implementation Consultant

Job Description

**Job Title** Implementation Consultant **Role Summary** Lead end‑to‑end implementation of a SaaS employee experience platform for enterprise clients. Manage project plans, resources, change, and adoption programs, ensuring high‑quality rollout and sustained customer success. **Expactations** - Deliver projects on time, within scope, and with agreed quality metrics. - Build strong client relationships and act as a trusted advisor on best‑practice adoption. - Communicate status, risks, and issues clearly to stakeholders. - Drive continuous improvement of the implementation process based on customer feedback. **Key Responsibilities** - Create and maintain detailed project plans, timelines, and resource allocations for new and growth‑phase implementations. - Develop and execute deployment, change management, and adoption strategies for each engagement. - Provide regular status updates, risk assessments, and issue escalations to project sponsors and internal teams. - Conduct needs analysis, translate customer use cases into configuration and integration activities. - Deliver training, adoption workshops, and development of best‑practice documentation. - Troubleshoot and triage technical and process issues during implementation. - Collaborate with Sales and Customer Success Managers to identify expansion and upsell opportunities. - Serve as the voice of the customer, feeding insights into product and service improvement. **Required Skills** - 1+ year consulting experience, 3+ years client‑facing. - Proven experience deploying SaaS solutions at the enterprise level. - Strong project management: planning, execution, risk mitigation, and stakeholder communication. - Deep understanding of application functionality, integration, and business deployment cycles. - Excellent problem‑solving, analytical, and troubleshooting abilities. - Strong interpersonal skills, team collaboration, and ability to influence cross‑functional stakeholders. - Passion for cloud technologies and continuous learning. **Required Education & Certifications** - Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience). - Project Management accreditation (PMP, Prince2, or similar) is a plus but not mandatory. ---

London, United kingdom

On site

Junior

07-12-2025

Company Name

Staffbase

Job Title

Senior Implementation Consultant - 3 Month Fixed-Term

Job Description

**Job Title** Senior Implementation Consultant – 3 Month Fixed‑Term **Role Summary** Lead end‑to‑end implementations of the Staffbase employee experience platform for new and existing customers. Manage project scope, planning, resources, and change‑management processes to ensure successful deployment, adoption, and client satisfaction within the contract period. **Expectations** - 3‑month contract with hybrid work (minimum 2 office days per week in Minneapolis). - Deliver high‑quality implementation outcomes, meeting schedule and quality standards. - Communicate effectively with clients, Sales, and Customer Success teams. **Key Responsibilities** - Own new customer implementations, managing project plans and resources for onboarding and growth phases. - Develop deployment, change‑management, and adoption plans; identify risks and issues. - Maintain deep product knowledge of core Staffbase offerings. - Translate customer use‑case requirements into best‑practice solutions. - Design and deliver initial adoption, training, and best‑practice workshops. - Troubleshoot and triage implementation issues escalated by clients. - Scope, estimate, and draft Statements of Work with Sales. - Collaborate with Sales and CSMs to integrate Staffbase into client architecture and identify expansion opportunities. - Capture client feedback and advocate improvements internally. **Required Skills** - 5+ years of consulting or client‑facing experience in technology implementation. - Proven track record delivering enterprise‑scale SaaS deployments. - Project management expertise (planning, scheduling, risk management). - Strong account and relationship management abilities. - Deep understanding of business application deployment cycles. - Excellent communication, stakeholder management, and problem‑solving skills. - Passion for cloud technologies and modern communication platforms. - Self‑motivated, collaborative, and comfortable in a fast‑paced, high‑growth environment. - (Optional) Background in communications or related industry. **Required Education & Certifications** - Bachelor’s degree in Business, Information Systems, Computer Science, or related field. - Relevant certifications such as PMP, Scrum Master, or SaaS implementation credentials are a plus.

Minneapolis, United states

On site

Senior

12-01-2026

Company Name

Staffbase

Job Title

Senior Implementation Consultant - 3 Months Fixed-Term

Job Description

Job Title: Senior Implementation Consultant – 3‑Month Fixed‑Term Role Summary: Lead end‑to‑end implementation of the Staffbase SaaS platform for new and existing customers. Manage project plans, deployment, change management, and adoption activities, ensuring a seamless transition of content and communications processes into Staffbase. Function as the primary client liaison, providing status updates, risk mitigation, and feedback to internal teams. Expactations: - Deliver a complete implementation within the 3‑month engagement timeline. - Maintain clear communication of project status, risks, and issues to stakeholders. - Foster a strong client relationship and advocate for customer needs internally. - Collaborate cross‑functionally with Sales, Customer Success, and functional experts to identify growth opportunities. Key Responsibilities: - Develop and execute detailed project plans for onboarding and growth phases, allocating resources appropriately. - Define deployment, change management, and adoption programs for each engagement. - Conduct adoption, training, and best‑practice workshops to embed Staffbase into client processes. - Troubleshoot and triage implementation issues, escalating as necessary. - Partner with Sales to scope, estimate, and author Statements of Work for new projects. - Provide internal feedback on product and service enhancements from the customer's perspective. - Maintain in‑depth knowledge of core Staffbase products and industry best practices. Required Skills: - 5+ years of consulting or client‑facing experience, preferably in enterprise SaaS deployments. - Proven project management experience (planning, execution, monitoring, closure). - Strong understanding of business application deployment cycles and change management. - Excellent communication, stakeholder management, and problem‑solving skills. - Ability to learn and apply product knowledge quickly; experience with enterprise communication platforms a plus. - Self‑motivated, collaborative, and comfortable in a fast‑paced, high‑growth environment. - Passion for cloud technologies; familiarity with cloud‑native solutions. Required Education & Certifications: - Bachelor’s degree in Business, Information Technology, or related field preferred (not mandatory). - Relevant project management certifications (PMP, PRINCE2, or equivalent) advantageous but not required.

New york, United states

On site

Senior

12-01-2026