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Sytner Group

Sytner Group

www.sytner.co.uk

16 Jobs

2,191 Employees

About the Company

We are the UK’s largest dealership group representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special. To find out more about working for Sytner Group visit: careers.sytner.co.uk

Listed Jobs

Company background Company brand
Company Name
Sytner Group
Job Title
Mercedes-Benz Parts Advisor
Job Description
<think> Okay, let's start by reading the user's query carefully. They want me to normalize a job description into a concise mini-job profile for job matching. The key points are to exclude company details, location, benefits, and fluff. The output should only include specific sections: Job Title, Role Summary, Expectations, Key Responsibilities, Required Skills, and Required Education & Certifications. The user also emphasizes clarity, conciseness, ATS-friendliness, and global neutrality. First, I'll parse the original job description. The job title is given as "Mercedes-Benz Parts Advisor." The role is about parts advising, dealing with parts identification, stock management, customer service, and IT literacy. The expectations mention the need for communication skills, customer-facing experience, organizational skills, attention to detail, and flexible working hours including weekends. Now, I need to extract the relevant information. The company details like Sytner Group and Mercedes-Benz of Northampton should be omitted. The Role Summary should highlight the main function: being a Parts Advisor, handling parts identification, stock management, and customer interaction. Expectations should list the requirements like experience in a similar role, IT literacy, communication, organizational skills, and customer service passion. Key Responsibilities would include parts identification, stock room maintenance, ordering/selling parts, and communicating with customers. Required Skills are soft skills like communication and attention to detail, along with IT literacy. Education and certifications might be minimal here, possibly just a high school diploma or equivalent, but if not mentioned, maybe leave it as "High school diploma or equivalent." Wait, the original job description doesn't explicitly mention education requirements. The user's instruction says to exclude fluff, but if it's not there, maybe leave it as a general statement. Also, the required certifications: since it's in the motor industry, perhaps a relevant certification could be mentioned if implied, but since it's not, maybe just note relevant experience. I should check for any keywords for ATS. Terms like "customer service," "organizational skills," "IT literate," "parts identification," and "stock management" are important here. Also, use standard terminology. Now, structuring each section: Job Title: Mercedes-Benz Parts Advisor (as given). Role Summary: Demonstrate a team approach, communicate effectively with customers and suppliers, handle parts identification/sourcing, maintain stockroom, manage stock levels, order and sell parts, flexible hours including weekends. Expectations: Prior experience in similar motor industry role, IT literacy, high organization, attention to detail, excellent communication, customer-facing experience. Key Responsibilities: Parts identification and sourcing, stockroom maintenance, stock level management, ordering and selling parts, communication with customers and colleagues. Required Skills: Communication skills, customer service, attention to detail, organizational skills, IT literacy. Education & Certifications: Likely high school diploma or equivalent, but since not specified, maybe leave it as "High school diploma or equivalent" or just "Relevant education and certifications." Wait, the original says "Ideally, you will have experience in a similar role within the motor industry and be IT literate." So maybe the education isn't specified beyond that. Since the user says to exclude fluff, and the original doesn't mention education, but maybe "High school diploma or equivalent" is a safe assumption. However, if it's not there, maybe better to leave it as "Relevant education" if not mentioned. Alternatively, if not mentioned, leave it blank. But the user requires "Required Education & Certifications" as a section. So probably best to state "High school diploma or equivalent" as a common standard, unless the original specifies more. Wait the original job description doesn't mention any specific education or certifications, so maybe just "Relevant education and certifications" as a placeholder. But since the user wants factual, maybe leave as "Not specified" but the user wants "Required Education & Certifications," so perhaps just list the necessary ones. Alternatively, if not mentioned, omit. But the user's instructions say to include Required Education & Certifications. Hmm. In the absence of specific mentions, maybe just say "Relevant education and certifications" but since the original doesn't mention any, perhaps it's better to leave it as "Not applicable" but the user's example might have that. Alternatively, if they are required, but not specified, maybe just a placeholder. But since the user wants it factual, perhaps we can't make up details. Let me check the user's example. The original job posting says "Ideally, you will have experience in a similar role within the motor industry and be IT literate." So the required skills are soft skills and IT, but education isn't specified. Therefore, the "Required Education & Certifications" could be left as "Not applicable" or perhaps "High school diploma or equivalent." But it's safer to include "High school diploma or equivalent" as a standard requirement, even if not specified, as it's a common baseline. But maybe not. Since the user wants to exclude fluff, and if it's not stated, better not to assume. However, to fulfill the structure, perhaps leave it blank or "Not specified." The user's instruction says "keep it factual," so if the original doesn't mention education or certifications, perhaps omit that section. Wait, looking at the user's example output in the query, they included "Required Education & Certifications." So I need to include it, but since the original doesn't specify, perhaps leave it as "Not applicable" or "Not specified." Alternatively, maybe the required education is "High school diploma or equivalent" as a standard, even if not mentioned. Hmm. Since the job is in the motor industry, maybe some certifications are relevant, but since the user says to exclude fluff and the original doesn't mention, it's better to leave as "Not applicable" here. However, the user might expect something there. Let me confirm by looking at the original instructions again: "Exclude company details, location, benefits, or fluff." So any fluff would be extra info. If the original doesn't mention education or certifications, perhaps just omit that section or state "Not applicable." But the user's example in the query includes it. Maybe I should include "Relevant education and certifications" but if not mentioned, leave it as "Not specified." Alternatively, since the user says to exclude fluff, maybe it's acceptable to leave it blank. Wait, the user says "Provide a concise summary for job matching. Max 500 words. Exclude company details, location, benefits, or fluff. Output only: Job title, Role Summary, Expactations, Key Responsibilities, Required Skills, Required Education & Certifications." So the structure is fixed. Since the original job doesn't mention education or certifications beyond "IT literate" under required skills, but education isn't mentioned, perhaps the Required Education & Certifications can be left as "Not applicable" or omitted. However, the user's instruction says to output all these sections. Therefore, in this case, I'll have to include it, but since there's no info, maybe just "Not specified" or "Not applicable." Alternatively, perhaps the required education isn't specified here. Let me check the original job description again. The part saying "Ideally, you will have experience in a similar role within the motor industry and be IT literate." So no mention of education or certifications beyond IT literacy under skills. Therefore, for "Required Education & Certifications," since there's no information, the answer would be that it's not specified. However, the user wants it included in the output. So perhaps write "Relevant education and certifications" or "Not applicable." Since the user wants it factual, maybe better to omit this section if there's no information, but the user's structure requires it. Therefore, perhaps write "Not applicable" if the original doesn't mention it, but I'm not certain. Alternatively, use a generic term like "Relevant education and certifications as per industry standards." However, since the user wants to keep it factual and exclude fluff, maybe leave it as "Not specified" if not mentioned. Wait, looking at the sample input and output in the user's query, they included "Required Education & Certifications" even if not present. For example, in the sample job description, there's no mention of education or certifications beyond IT literacy, so maybe the user expects that section to be present even if there's no info. So perhaps in this case, for "Required Education & Certifications," we can say "High school diploma or equivalent" as a common standard, even if not explicitly stated in the job description. However, since the user wants it factual and the original doesn't mention it, it's safer to leave it out. But the user's instruction says to output all the sections. Therefore, even if the information isn't present, include the section but mark it as not applicable if necessary. But the user's sample output may have done that. Alternatively, perhaps the required education is IT literacy, but that's under skills. Hmm. This is a bit ambiguous. To comply with the user's request, perhaps proceed with the structure, and for "Required Education & Certifications," since there's no mention, state "Not applicable" or "Not specified." Finally, putting it all together: Job Title: Mercedes-Benz Parts Advisor Role Summary: Support parts identification, sourcing, and stock management; communicate effectively with customers and suppliers; maintain stockroom. Expectations: Experience in motor industry parts role; IT literacy; high organization; attention to detail; strong customer service skills. Key Responsibilities: Advise on parts identification and sourcing; manage stockroom and levels; process parts orders; communicate with internal/external clients; flexible availability including weekends. Required Skills: Customer service; communication; attention to detail; organizational skills; IT proficiency. Required Education & Certifications: Not specified or Relevant education and certifications as per industry
Northampton, United kingdom
On site
04-03-2026
Company background Company brand
Company Name
Sytner Group
Job Title
Retail Manager
Job Description
**Job Title:** Retail Manager **Role Summary** Oversee Finance & Insurance department operations, driving sales growth, and ensuring customer satisfaction through transparent service and team leadership. **Expectations** Manage sales inquiries, lead and develop a high-performing sales team, and prioritize fair customer treatment. Flexible work patterns, including weekends, may apply. **Key Responsibilities** - Manage department operations to meet financial and sales targets. - Ensure customers understand their contractual obligations. - Lead, train, and motivate the sales team to maintain high performance. - Collaborate with cross-functional teams to enhance product offerings and service standards. **Required Skills** - Strong financial and commercial awareness. - Proven leadership and team development experience. - Excellent communication, customer service, and organizational abilities. - Ability to work effectively in a team-oriented environment with shared goals. **Required Education & Certifications** Not specified.
Luton, United kingdom
On site
04-03-2026
Company background Company brand
Company Name
Sytner Group
Job Title
BMW Used Car Sales Executive
Job Description
**Job Title:** Used Car Sales Executive – BMW **Role Summary:** Drive new and used vehicle sales by delivering first‑class, consultative customer experiences. Serve as the primary point of contact throughout the buying journey, ensuring needs are understood and met while achieving sales targets and maintaining brand standards. **Expectations:** - Meet or exceed individual sales and profit targets (OTE £50,000). - Provide consistent, high‑quality service on every customer interaction. - Work flexible schedules, including weekends, to match customer demand. - Maintain a professional appearance and uphold BMW/Sytner brand values. - Participate in assessments and ongoing training as required. **Key Responsibilities:** - Greet and qualify customers, establishing rapport and uncovering vehicle requirements. - Conduct product presentations, test drives, and negotiations for used BMWs. - Manage the full sales cycle: from inquiry, quotation, financing options, to contract completion. - Follow up post‑sale to ensure satisfaction and encourage repeat business/referrals. - Accurately record interactions and sales activity in CRM system. - Collaborate with finance, service, and marketing teams to optimize the sales process. - Stay current on product knowledge, market trends, and competitive offerings. **Required Skills:** - Strong interpersonal and communication abilities; confident face‑to‑face engagement. - Proven sales or customer‑service experience, preferably in automotive retail. - Persuasive negotiation and closing skills. - Ability to work autonomously and as part of a team in a fast‑paced environment. - Time‑management and organizational competence. - Full, valid UK driving licence (beneficial). **Required Education & Certifications:** - Minimum: Secondary education (GCSE/A‑Levels or equivalent). - Any sales, automotive, or customer‑service related certifications (e.g., BTEC Business, NVQ Sales) are advantageous but not mandatory.
Worcester and kidderminster, United kingdom
On site
04-03-2026
Company background Company brand
Company Name
Sytner Group
Job Title
Mercedes-Benz Star Expert
Job Description
Job Title: Mercedes-Benz Star Expert Role Summary: Serve as the primary customer touch‑point for Mercedes‑Benz inventories and services, engaging prospects, promoting brand advantages, and fostering a high‑quality sales experience. Operate as a brand ambassador in a retail environment. Expactations: Deliver outstanding customer service, maintain product knowledge, support sales targets, and contribute to a cooperative team culture. Key Responsibilities: - Initiate and manage customer conversations to build rapport and excitement for the brand. - Communicate features, benefits, and unique selling points of Mercedes‑Benz vehicles, accessories, and ownership services. - Drive retail sales by guiding prospects through product options, pricing, and after‑sales benefits. - Maintain visual merchandising and product presentation standards. - Attend training, product briefings, and events to stay current on line‑up and promotions. - Record and update customer interactions and sales activities in CRM systems. - Participate in weekend shifts and other required hours to support peak service delivery. Required Skills: - Proven retail or sales experience with a proven record of customer service excellence. - Strong communication, negotiation, and interpersonal abilities. - Self‑motivated, eager to learn, and able to inspire others. - Ability to handle multiple tasks, work independently, and collaborate with a team. - Basic computer literacy and comfort using CRM or dealership software. Required Education & Certifications: - Completed compulsory educational qualification (e.g., GCSEs/Level 3 equivalent in core subjects). - No mandatory license; relevant automotive or customer‑service certifications are an advantage.
London, United kingdom
On site
04-03-2026