- Company Name
- PTR Global
- Job Title
- ServiceNow Developer
- Job Description
-
Job Title: ServiceNow Developer
Role Summary
Design, develop, and maintain ServiceNow applications, including scripting, UI Builder, data integration, and analytics. Serve as a technical bridge between business stakeholders and the ServiceNow platform, ensuring alignment with Agile/Scrum processes and CMDB/CSDM best practices.
Expactations
- At least 3 years of ServiceNow development experience, covering update sets, ACLs, scoped apps, and core modules.
- Proficiency in relational database concepts, SQL, and data modeling.
- Strong analytical and communication skills to translate KPIs and business requirements into technical solutions.
- Experience with Agile methodology, including sprint planning, ATF, version control, and release pipelines.
Key Responsibilities
- Build and maintain ServiceNow applications, custom UI pages, and integration points.
- Create and manage data import/export sets, REST/Table APIs, and scheduled scripts.
- Implement CSDM and CMDB structures, ensuring data accuracy and integrity.
- Translate business KPIs into technical metrics, performance analytics, and reports.
- Work with Discovery, Service Mapping, and predictive intelligence tools to support data governance and quality.
- Collaborate with stakeholders to define requirements, test solutions, and deliver releases.
- Manage data archiving, off‑platform storage patterns, and glossary/lineage documentation.
- Maintain and optimize Snowflake or equivalent cloud data warehouse solutions.
Required Skills
- ServiceNow scripting (JavaScript, Glide APIs, Script Includes).
- UI Builder, ATF, and platform analytics.
- SQL, data modeling, Cubes, and Azure SQL/Power BI.
- Experience with Snowflake, cloud data warehouses, and predictive intelligence (classification, clustering).
- Data governance concepts: glossary, lineage, stewardship, PII/security controls.
- Agile/Scrum practices, release management, and version control (Git).
Required Education & Certifications
- B.Sc. in Computer Science, Information Systems, or related field.
- ServiceNow Certifications: CSA, CAD, CIS (ITSM, Discovery, CMDB), Performance Analytics & Reporting Micro‑Cert, Predictive Intelligence Micro‑Cert.
- Additional certifications in Power BI, SQL Server Management, or related data platforms encouraged.
Minneapolis, United states
Hybrid
Junior
26-12-2025