- Company Name
- Nextech Group Limited
- Job Title
- E-commerce Account Executive
- Job Description
-
**Job Title:**
E‑Commerce Account Executive
**Role Summary:**
Manage end‑to‑end delivery of web and e‑commerce projects (primarily Shopify) and ongoing client retainers. Serve as the central client liaison, ensuring projects meet deadlines, budgets, and quality standards while driving continuous improvement and value for clients.
**Expactations:**
- Deliver projects on time, within scope, and on budget.
- Maintain strong, trusting relationships with clients, continuously adding value.
- Provide actionable insights from performance data to support client growth.
- Coordinate cross‑functional teams (design, dev, digital marketing) to align on goals and timelines.
- Keep up with industry trends, tools, and best practices in e‑commerce.
**Key Responsibilities:**
- **Project Management** – Plan, execute, and oversee web/e‑commerce initiatives; manage scope, schedule, budget, and quality.
- **Retainer Management** – Administer ongoing client agreements, track deliverables, and report on key metrics.
- **Client Collaboration** – Build relationships, understand business objectives, deliver updates, reports, and strategic recommendations.
- **Team Coordination** – Lead kick‑off meetings, align stakeholders, and facilitate communication among design, development, and marketing teams.
- **E‑Commerce Expertise** – Advise on platform functionality, UX/UI optimization, performance, and emerging trends.
**Required Skills:**
- Proven experience in e‑commerce, account or project management.
- Deep knowledge of Shopify (additional CMS experience a plus).
- Strong organizational and time‑management abilities; capacity to handle multiple projects and clients.
- Clear, concise communication; able to translate technical concepts for non‑technical stakeholders.
- Analytical mindset; skilled at extracting insights from performance data.
- Proactive, solutions‑focused, and results‑driven mindset.
**Required Education & Certifications:**
- Relevant tertiary education in business, marketing, information technology, or related field, or equivalent professional experience.
- Certifications in e‑commerce platforms (e.g., Shopify Expert), project management (e.g., PMP, PRINCE2), or digital marketing (e.g., Google Analytics) preferred but not mandatory.
Birmingham, United kingdom
On site
25-11-2025