Minor Hotels Europe and Americas

About the Company

Minor Hotels is a global hospitality leader with a network of more than 560 hotels across six continents. We drive growth through eight diverse hotel brands and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, we create better brands, businesses and partnerships by always focusing on what matters most to our guests, team members and partners. Our eight diverse hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli – bringing our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels

Listed Jobs

Company Name

Minor Hotels Europe and Americas

Job Title

Internship Meeting & Events (m/f/d)- nhow Brussels - 6 months

Job Description

Job Title: Meeting & Events Intern (6‑Month Internship) Role Summary: Provide comprehensive support to the Meeting & Events department by managing group reservations, coordinating site inspections, and facilitating client communication. Act as a key hotel representative, driving revenue through upselling and cross‑selling while ensuring seamless event execution. Expectations: - Availability for a continuous 6‑month internship period. - Proactive collaboration with the Meeting & Events Organizer and cross‑functional teams. - Maintain strict confidentiality and accuracy in all reservations and documentation. Key Responsibilities: - Assist in handling group reservations and enter details accurately into the reservation system. - Conduct site inspections and document findings. - Draft, send, and archive revised confirmations, contracts, and pro‑forma invoices with necessary appendices. - Negotiate deviations such as discounts or special conditions in consultation with the supervisor. - Monitor reservation progress, maintain files, and ensure timely follow‑up. - Foster positive internal and external relationships, serving as a primary point of contact for guests. - Identify upselling and cross‑selling opportunities to maximize revenue. Required Skills: - Excellent verbal and written communication in English plus Dutch or French. - Phone etiquette and face‑to‑face guest interaction skills. - Strong organizational and detail‑oriented approach. - Stress‑resilience, flexibility, and adaptability to changing priorities. - Commercial awareness with ability to recognize and act on market signals. - Negotiation, creativity, and persuasive communication. Required Education & Certifications: - Currently enrolled in or graduated from a recognized university program in Hospitality Management, Business Administration, Tourism, or a related field. - No mandatory certifications required; internship experience is a plus.

Brussels region, Belgium

On site

08-01-2026

Company Name

Minor Hotels Europe and Americas

Job Title

Internship Front Office (m/f/d) - NH Grand Place Arenberg

Job Description

**Job Title:** Front Office Internship (m/f/d) **Role Summary:** Intern will serve as the primary point of contact for guests, managing all front‑office operations. After initial training, they will independently handle check‑in, check‑out, and related administrative tasks while delivering exceptional customer service. **Expectations:** - Deliver courteous, accurate, and flexible service to guests. - Develop upselling and complaint‑resolution skills. - Foster a positive team atmosphere and represent the brand’s values. - Achieve high standards of operational efficiency and guest satisfaction. **Key Responsibilities:** 1. Handle guest arrivals, departures, and administrative processes (registrations, reservations, billing). 2. Manage front‑desk equipment and maintain accurate record‑keeping. 3. Respond promptly to guest inquiries and provide information on services and local attractions. 4. Resolve guest complaints, escalating when necessary, and follow up to ensure satisfaction. 5. Participate in upselling activities (room upgrades, packages). 6. Support daily front‑office coordination and report key issues to management. **Required Skills:** - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in English (written and spoken). - Accuracy, flexibility, and a proactive attitude. - Positive, approachable, and team‑orientated mindset. **Required Education & Certifications:** - Minimum of secondary education (high school diploma) or equivalent. - Current enrollment in a hospitality, tourism, or related program preferred. - No additional certifications required at entry level.

Brussels region, Belgium

On site

06-03-2026