Medstar Media

www.medstarmedia.com

1 Job

36 Employees

About the Company

Medstar Media is a digital marketing firm that specializes in online marketing and website development. Our clients come from a spectrum of industries. However, we primarily work with providers in the medical industry. We help doctors, dentists, and medical spas expand their business by attracting more customers online. FAMILY-OWNED BUSINESS We are a boutique marketing agency that is family owned and operated. As a small firm, we offer unparalleled customer service. We closely communicate and regularly collaborate with each client to customize the best strategy for their unique needs. EXTENSIVE EXPERTISE Our founders have worked in digital marketing and website development since 2005. We combine decades of experience in paid advertising, social media, website development, content creation, search engine optimization, lead nurturing, and more. OUR CLIENTS SUCCEED As a small agency, we establish ourselves through the success of our clients. We are selective when choosing clients and only work with those we know we can help. Many of our clients dominate their industries. They out-perform their local competition and distinguish themselves as an authority online. Consider our client testimonials to gauge our ability to transform your business. MEDSTAR MEDIA SPECIALIZES IN: Search engine marketing (SEM) Social media marketing Website Development Content creation Search Engine Optimization (SEO) Online reputation management Lead capture and nurturing Sale’s techniques and best practices

Listed Jobs

Company Name: Medstar Media
Job Title: Client Success Manager
Job Description: **Job Title** Client Success Manager **Role Summary** Remote, full‑time position in a fast‑growing digital marketing agency focused on medical aesthetics. The role combines client relationship management with execution of client‑centric digital marketing strategies. The incumbent ensures client satisfaction, drives campaign performance, and identifies growth opportunities across paid media, SEO, web, and content. **Expectations** * 3+ years in a digital marketing agency or client‑facing role. * Proven experience managing multi‑channel marketing strategies (paid ads, SEO, web, content). * Track record of meeting or exceeding client KPIs and driving revenue growth. * Ability to articulate marketing concepts to non‑technical stakeholders. * Comfortable working remotely and collaborating with cross‑functional teams. **Key Responsibilities** * Build, nurture, and maintain long‑term relationships with new and existing clients. * Develop and execute tailored digital marketing plans aligned with each client’s business objectives. * Coordinate designers, writers, developers, and account specialists to deliver high‑quality assets on schedule. * Conduct market research and industry trend analysis to keep campaign strategies competitive. * Track, analyze, and report on campaign performance; recommend data‑driven optimizations. * Create clear, actionable reports and presentations for clients and internal stakeholders. * Identify and pursue upsell and cross‑sell opportunities by assessing client needs. * Train and support client teams on lead‑nurturing systems and conversion tactics. **Required Skills** * Excellent written and verbal communication. * Strong problem‑solving and project‑management abilities. * Proficient in Meta Business Suite, Google Ads, WordPress, and basic reporting tools. * Analytical mindset with comfort using data to inform decisions. * Ability to explain complex marketing concepts to non‑experts. * Highly organized, detail‑oriented, and capable of juggling multiple priorities. * Adaptable, proactive, and results‑focused. **Required Education & Certifications** * Bachelor’s degree in Marketing, Business, Communications, or related field. * Valid certifications preferred: Google Ads Certification, Meta Blueprint, or equivalent.