King County Housing Authority

www.kcha.org

1 Job

440 Employees

About the Company

Since its establishment in 1939, KCHA has played a key role in providing affordable housing options for residents of the metropolitan region surrounding Seattle. Through partnerships with local communities and nonprofit organizations, KCHA delivers affordable housing and related support services such as education, job training and social services to more than 55,000 local residents who earn less than the county median income. KCHA is an independent municipal corporation established under state law, assists more than 23,000 households in the Seattle metropolitan region on a daily basis. A mission-driven organization, we administer rental housing and work closely with community stakeholders to address local priorities such as ending homelessness, improving educational outcomes for the region's low-income youth and assuring that disabled and elderly households can live with dignity. Head-quartered in Tukwila, WA, KCHA employs 500 full-time employees and is led by the President/CEO, Robin Walls, under the direction of a Board of five volunteer Commissioners (including one KCHA program participant) appointed by the King County Executive and confirmed by the King County Council. A cabinet of eight senior leaders comprise the core management and leadership team. We are a high performing group and we are glad to provide creative and self-directed individuals with a variety of future opportunities. Our mission: As a national leader in affordable housing, King County Housing Authority serves to provide innovative, effective, and equitable housing solutions so that all people and communities can prosper. Our vision is: That all residents of King County have quality affordable housing. We transform lives through housing.

Listed Jobs

Company Name: King County Housing Authority
Job Title: Temporary Student Intern - Birch Creek (Kent)
Job Description: **Job title** Temporary Student Intern – Customer Service Support **Role Summary** Provide office and customer‑service support at a public housing portfolio. Work up to 20 hours per week, flexible schedule, for up to one year. Act as a front‑line liaison for residents, staff, and community members, handling inquiries, file management, data entry, and routine administrative tasks. **Expectations** - Student or recent graduate (high school, college, or university) with interest in social work or public‑sector service. - Availability for up to 20 hours/week, with flexible hours within 8 a.m.–4:30 p.m. - Complete a one‑year internship term. - Pass required assessments and a criminal background check. **Key Responsibilities** - Deliver courteous customer service to residents, staff, and the public. - Answer and route phone calls; provide basic information. - Perform clerical duties: filing, scanning, proofreading documents. - Data entry, spreadsheet creation, report generation, and database lookup. - Operate standard office equipment (PC, telephone, fax, copier, fax). - Assist with miscellaneous office needs as assigned. **Required Skills** - Competence with word‑processing and spreadsheet software. - Strong written and verbal communication, ability to articulate clear instructions. - Excellent customer‑service orientation; manage stress and maintain professionalism. - Organizational ability: prioritize tasks, multitask, maintain accuracy, and meet deadlines. - Ability to work independently and collaboratively with a strong work ethic and accountability. - Sensitivity to diverse cultural, socioeconomic, and educational backgrounds. **Required Education & Certifications** - Recent high‑school graduate or current student/recent graduate in Business, Social Work, or related field. - No specific certifications required. - Must consent to assessments and pass a criminal background check.