Venn Group

About the Company

We make recruitment personal, it's never just a job.

Established in 2001, our founders knew that recruitment worked when the three elements, good clients, good candidates and great service intersected to find the best solution. We act with clear intent, focused on individual relationships and outcomes and are able, in every situation, to provide a personal response to our clients and candidates.

Our specialist teams are connected to the best talent in the country and we are experts in providing the most suitable recruitment solution for your requirement. Whether this be a short-term helping hand, a bridging interim, a new position or the creation of an entire project delivery team; we are committed to delivering a positive and cost effective outcome.

Areas of delivery:
Communications & Marketing
Construction & Engineering
Defence & Security
Estates & Facilities
Finance & Accountancy
Financial Services
Government
Housing
Healthcare
Human Resources
Legal
Procurement & Supply Chain
Rail
Risk & Governance
Technology
Third Sector & Education

Our locations:
London
Leeds
Manchester
Birmingham
Milton Keynes
Bristol

To learn more about how Venn Group can make a difference to your organisation or career, contact us on 0207 557 7667 or visit www.venngroup.com.

Listed Jobs

Company Name

Venn Group

Job Title

IT Support Engineer

Job Description

**Job Title** IT Support Engineer **Role Summary** Provide expert-level technical support within an entertainment environment, acting as the escalation point for Level 1 and Level 2 engineers. Lead proactive maintenance, firmware upgrades, and project delivery while ensuring continuous service improvement and optimal performance across theatre and office systems. **Expectations** - Minimum 5 years experience in technical helpdesk or IT support. - Full‑time on‑site presence (5 days/week) across multiple sites. - Proactive engagement in infrastructure checks, project delivery, and continuous improvement initiatives. - Strong communication and collaboration with internal departments and external IT partners. **Key Responsibilities** - Serve as escalation point for complex technical queries from Level 1/2 engineers. - Coordinate communication during high‑risk P1 outages and security incidents. - Perform firmware upgrades, infrastructure checks, and project delivery tasks. - Drive continuous service improvement and innovation with the team. - Provide technical support for theatre operations: corporate devices, network, Wi‑Fi, and payment systems. - Conduct regular maintenance and updates on laptops and desktops to ensure performance and security. - Assist office and theatre staff with IT‑related queries and troubleshooting. - Log, track, and resolve incidents using a ticketing system (ensure timely resolution and clear communication). - Work closely with IT partners and internal departments to implement and enhance technologies. - Maintain accurate documentation of IT assets, configurations, and procedures. **Required Skills** - 5+ years in IT support/helpdesk environments. - Strong verbal and written communication. - Proficiency in Microsoft technologies: Office 365, Multi‑Factor Authentication (MFA), Active Directory, and Group Policy (GPO) administration. - Experience managing Apple macOS, iOS, and Android devices; proficiency in Jamf. - Solid understanding of networking concepts: TCP/IP, VLANs, firewalls, wireless configurations, and troubleshooting network issues. - Experience with IP phone systems and meeting‑room technologies (Polycom, Zoom, Microsoft Teams). - Project delivery and proactive maintenance capabilities. - Competence with ticketing systems and incident management. - Ability to work on‑site full‑time. **Required Education & Certifications** - Degree or equivalent in Computer Science, Information Technology, or related field (or proven equivalent experience). - Certifications preferred: - Microsoft Certified: Azure Administrator Associate or equivalent (e.g., Microsoft Certified: Windows Server Administrator). - JAMF Certified Associate (or higher). - Certifications in Office 365, MFA, or AD/Group Policy are a plus.

London, United kingdom

On site

Mid level

16-02-2026

Company Name

Venn Group

Job Title

Site Reliability Engineer (Outside IR35)

Job Description

**Job Title**: Site Reliability Engineer **Role Summary**: Provide end‑to‑end SRE support for mission‑critical platforms used across high‑profile government environments. Drive reliability, performance, automation, and observability while collaborating with development teams and maintaining secure, scalable infrastructure. **Expectations**: - Active DV (Defense Vetting) clearance (Intelligence). - Ability to work in a hybrid or onsite setting as required. - Participate in on‑call rotation and incident response. **Key Responsibilities**: - Improve reliability and performance across multiple services. - Automate operational tasks and reduce alert noise. - Enhance monitoring and observability to prevent incidents. - Support development and test environments. - Contribute to infrastructure, CI/CD, and platform improvements. - Participate in on‑call rota when required. **Required Skills**: - Infrastructure automation with Terraform and configuration tools (Ansible, Chef, or equivalent). - Containerization and orchestration using Docker, Kubernetes, or OpenShift. - CI/CD tooling (e.g., Jenkins). - Monitoring/observability platforms (Prometheus, Grafana, InfluxDB). - Messaging systems (RabbitMQ / AMQP). - Linux administration and scripting (Bash, Python). - AWS services (EC2, RDS, S3, Lambda). - Strong networking and security fundamentals. **Nice to Have**: - Programming in Java, Go, or Python. - Experience with secure or cross‑domain systems. - Service management or operations background. - Azure exposure. **Required Education & Certifications**: - Active DV clearance (Intelligence). - Relevant technical qualifications or equivalent experience in cloud, DevOps, or SRE roles.

Gloucestershire, United kingdom

Hybrid

24-02-2026