GreyOrange

www.greyorange.com

2 Jobs

1,041 Employees

About the Company

At GreyOrange, we're shaping the future of warehouse orchestration and store inventory management through our flagship solutions: - GreyMatter: Our hyper-intelligent warehouse orchestration platform that optimizes automation, inventory and workforce management in real time - gStore: Intuitive store inventory management software ensuring optimal product availability while enhancing the worker and customer experiences What sets us apart is our ability to provide real-time visibility across all omnichannel nodes while seamlessly orchestrating robotic agents, people, inventory and systems. Our customers reduce their cost per unit, eliminate lost inventory, enhance worker productivity and safety, and elevate in-store experiences. As a vendor-agnostic solution compatible with diverse automation hardware through our Certified Ranger Network, we deliver rapid, significant results through our global Certified Partner Network of system integrators. Founded in 2012 | Headquartered in Atlanta with a global presence across the Americas, Europe and Asia

Listed Jobs

Company Name: GreyOrange
Job Title: Sr. Client Success Manager
Job Description: **Job title** Senior Client Success Manager **Role Summary** Lead end‑to‑end executive client relationships for large retail automation deployments. Own cross‑region program governance, drive adoption of the gStore platform, and deliver measurable operational and financial outcomes. **Expectations** - Own the client relationship from C‑suite to operational teams. - Manage multi‑year, multi‑region deployments and sustain program momentum. - Translate client business needs into product and engineering priorities. - Secure expansion opportunities and revenue growth through additional store rollouts and module adoption. **Key Responsibilities** 1. Executive relationship management – build trust with senior client leaders; align cross‑functional stakeholder expectations globally. 2. Program leadership – design and enforce governance, track launch milestones, feature delivery, issues, and dependencies. 3. Adoption & value realization – monitor and ensure full platform uptake, delivering measurable ROI in operations and cost. 4. Revenue growth & expansion – identify and close opportunities for new store deployments, modules, and solution upsell. 5. Risk & issue management – detect risks early, communicate transparently, facilitator cross‑functional resolutions. 6. Customer advocacy – represent client voice internally and drive priority setting for Product, Engineering, Support, and Deployment. 7. Executive communication – lead structured business reviews and program updates outlining progress, risks, insights, and next phases. 8. Cross‑functional orchestration – partner with technical, product, and deployment teams to ensure cohesive, seamless client experience. **Required Skills** - Proven experience managing large enterprise SaaS or retail technology accounts. - Deep understanding of retail operations, POS workflows, inventory management, and omnichannel fulfillment. - Ability to navigate complex, matrixed organizations and manage multi‑level stakeholder relationships. - Strong program and project management – detail oriented, calm under pressure, effective in leading multi‑workstream initiatives. - Exceptional communication, especially at executive level; adept at structured reporting and stakeholder alignment. - Experience collaborating with international and India‑based teams. - Willingness to travel for client meetings, store visits, and rollout oversight. **Required Education & Certifications** - Bachelor’s or Master’s degree in Business, IT, or related field. - PMP, PRINCE2, Agile, or equivalent program management certification. ---

London, United kingdom

Remote

12-12-2025

Company Name: GreyOrange
Job Title: robotics engineer
Job Description: **Job Title:** Robotics Engineer **Role Summary:** Design, install, test, and maintain robotic and automation systems in a warehouse environment. Provide technical support, supervise staff and subcontractors, and manage project contracts while ensuring compliance with safety and quality standards. **Expectations:** - On‑site work only; no remote option. - Operate in a fast‑paced, deadline‑driven setting. - Deliver high‑quality results under pressure with strong attention to detail. **Key Responsibilities:** - Troubleshoot and resolve technical issues on robotic equipment. - Install and configure hardware, software, and operating systems for testing and production. - Supervise, train, and motivate staff and subcontractors; oversee hiring and performance evaluation. - Develop and enforce policies, standards, and guidelines for robotics operations. - Manage contracts, project planning, and daily operational control. - Conduct client meetings to define system requirements, specifications, costs, and timelines. - Perform regular inspection, maintenance, and quality assurance testing of equipment. **Required Skills:** - Strong knowledge of robotics, mechatronics, and automation engineering. - Proficient in hardware installation, software configuration, and manual testing. - Project management and planning abilities. - Technical support and problem‑solving expertise. - Ability to lead teams, train personnel, and manage subcontractors. - Excellent communication and client‑facing skills. - Ability to work under tight deadlines with high attention to detail. **Required Education & Certifications:** - Bachelor’s degree in Electrical/Electronics Engineering, Mechanical Engineering, Mechatronics, Robotics, or Automation Engineering. - Minimum 5 years of relevant experience in installation, maintenance, inspection, or project management of robotic systems.