H.W. Kaufman Group

www.hwkaufman.com

4 Jobs

347 Employees

About the Company

At H.W. Kaufman Group, we are committed to providing unsurpassed service to insurance brokers, agents and carriers. Our mission is to make the lives of our broker and agent partners easier and more successful. We are fully dedicated to serving their unique challenges by providing access to coverage for difficult risks requiring innovative solutions on a regional, national, and international basis. Each of the distinct companies in Kaufman benefits from being a part of our global network. That collective connection allows us to better judge risk and provide the highest level of service to our clients and partners. More than 2,000 dedicated professionals worldwide constitute Kaufman's global network. We currently have an extensive network of over 60 offices across the globe dedicated to conducting business with the highest degree of integrity. And we are still growing – both domestically and internationally.

Listed Jobs

Company Name: H.W. Kaufman Group
Job Title: Organizational Development Intern
Job Description: **Job Title:** Organizational Development Intern **Role Summary:** 12‑week paid summer internship supporting the Organizational Development team with talent development, onboarding, leadership growth, and performance analytics projects. Work 40 hours/week (4 days on‑site, 1 day remote) to apply OD concepts to real business challenges and build analytical and leadership skills. **Expectations:** - Deliver high‑quality work on time and collaborate across HR and business functions. - Proactively seek learning opportunities and contribute creative ideas. - Maintain professionalism while interacting with senior leaders and cross‑functional teams. **Key Responsibilities:** - Assist career progression initiatives for production workforce. - Contribute to business continuity planning for existing book of business. - Support upskilling of salesforce through corporate training programs and personalized learning resources. - Help execute OD events and maintain event logistics. - Refresh and enhance training & development materials with updated content. - Organize data, prepare reports, and perform analyses for senior leadership. - Build and maintain performance dashboards; define new KPIs and metrics. **Required Skills:** - Proficiency in Microsoft Office (Excel, PowerPoint, Word). - Strong analytical and problem‑solving abilities. - Clear written and verbal communication; collaborative mindset. - Proactive, self‑directed learner with attention to detail. - Familiarity with HR/OD concepts and data tools (preferred). **Required Education & Certifications:** - Currently enrolled in an undergraduate program at an accredited university. - Major in Organizational Development, Human Resources, Risk Management & Insurance, Business Administration, or a related field. - Expected graduation: December 2026 or May 2027. - Previous internship experience preferred (not required).

Scottsdale, United states

Hybrid

Fresher

04-02-2026

Company Name: H.W. Kaufman Group
Job Title: Atlassian Systems Administrator
Job Description: **Job Title:** Atlassian Systems Administrator **Role Summary:** Senior individual contributor responsible for administering, optimizing, and ensuring the operational reliability of Tier 1 Atlassian Cloud applications (Jira, Jira Service Management, Confluence, Bitbucket, Atlassian Guard). Owns complex configurations, automation, governance, and integrations while collaborating with development and IT service teams in an Agile environment. **Expectations:** - Deliver enterprise‑grade solutions that scale and secure Atlassian platforms. - Mentor junior administrators and end‑users, providing guidance and training. - Continuously improve platform performance, user experience, and process efficiency. **Key Responsibilities:** - Design, implement, and maintain Jira Cloud (company‑managed and team‑managed) projects, workflows, permissions, and reusable templates. - Configure Confluence Spaces and customize Jira Service Management instances. - Manage integrations, automations, and state‑of‑the‑art practices across the Atlassian ecosystem. - Participate in IT Change Management, ensuring changes are well documented and risk mitigated. - Produce supporting documentation and best‑practice guides for Atlassian products. - Provide mentorship, training, and support to users and peer administrators. - Stay abreast of new Atlassian releases and recommend enhancements. **Required Skills:** - 5+ years of Cloud Systems Administration experience. - Deep hands‑on expertise in Jira Cloud, Jira Service Management Cloud, Confluence Cloud, Atlassian Guard. - Proficiency in designing scalable, secure solutions and troubleshooting complex cloud configurations. - Strong knowledge of Scrum, Kanban, Lean, and IT Change Management processes. - Ability to work collaboratively with cross‑functional teams and deliver documentation. - Excellent verbal and written communication skills. - Proficiency in MS Office Suite, LucidSuite, Edge/Chrome browsers. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). - Atlassian System Administrator or equivalent certification (preferred). ---

Company Name: H.W. Kaufman Group
Job Title: Business Systems Administrator III
Job Description: **Job Title:** Business Systems Administrator III **Role Summary:** Senior individual contributor responsible for administering, optimizing, and ensuring operational reliability of the Atlassian Cloud suite (Jira, Jira Service Management, Confluence, Bitbucket, Atlassian Guard). Works with development and IT service teams to align platforms with Agile delivery practices, drives automation, governance, and integration, and mentors users and junior admins. **Expectations:** - Design and maintain scalable, secure Atlassian configurations in a cloud environment. - Lead complex automation and integration projects while following IT Change Management procedures. - Provide expert guidance, training, and documentation to cross‑functional teams. - Continuously evaluate new Atlassian features and industry best practices for improvement. **Key Responsibilities:** - Administer and configure Jira Cloud (company‑managed & team‑managed), Confluence Cloud, Jira Service Management Cloud, Bitbucket Cloud, and Atlassian Guard. - Create and manage projects, schemes, workflows, templates, permissions, and Confluence spaces. - Implement and maintain automation rules, integrations, and governance controls. - Troubleshoot complex configuration issues and performance bottlenecks. - Collaborate with development, IT, and business stakeholders to align tools with Scrum, Kanban, and SDLC processes. - Produce and update documentation, run training sessions, and mentor junior administrators. - Monitor platform health, security, and compliance; execute change‑management approvals. **Required Skills:** - 5+ years of cloud systems administration experience, specifically with Atlassian Cloud products. - Deep expertise in Jira Cloud, Confluence Cloud, Jira Service Management, and Atlassian Guard. - Strong knowledge of Agile frameworks (Scrum, Kanban) and SDLC. - Proven ability to design scalable solutions, automate processes, and manage integrations. - Excellent troubleshooting, analytical, and problem‑solving abilities. - Proficient with MS Office, Lucid suite, modern browsers (Edge, Chrome). - Strong verbal and written communication skills. - Nice‑to‑have: Atlassian certifications, Bitbucket Cloud, HTML/CSS/RegEx, Java, insurance industry experience. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience. - Atlassian Administration certifications (preferred but not mandatory).

Company Name: H.W. Kaufman Group
Job Title: Technical Business Analyst
Job Description: **Job Title:** Technical Business Analyst **Role Summary:** Lead the implementation of technology solutions by conducting business and technical requirements analysis, designing solutions, and managing the full SDLC lifecycle. Serve as liaison among business units, IT teams, and vendors to ensure cost-effective, compliant delivery of complex projects. **Expactations:** - Demonstrate expert business‑analysis proficiency with a strong technical foundation in data management and application development. - Analyze, validate, and test RESTful APIs; identify integration gaps and resolve issues. - Translate business needs into detailed technical specifications and use cases. - Deliver clear documentation and obtain stakeholder sign‑off throughout project phases. **Key Responsibilities:** - Lead requirements gathering, analysis, and solution design for moderate‑to‑complex projects. - Create and maintain functional/technical specifications, use cases, epics, and user stories with acceptance criteria. - Design system integration and data mapping based on business needs. - Conduct API analysis and testing using tools such as Postman or Swagger; document issues and drive resolution with developers and vendors. - Develop and execute test plans across SDLC stages; report on test coverage and defect status. - Quantify estimates, resource needs, and schedule timelines. - Facilitate communication between project teams, business stakeholders, and technical staff to keep projects on track. - Support Agile/Lean and Waterfall methodologies as required. **Required Skills:** - 5+ years IT and business analysis experience, including moderate‑to‑complex projects. - Strong knowledge of RESTful APIs, JSON, XML, integration patterns, and data mapping. - Proficiency in API testing tools (Postman, Swagger). - Ability to convert business requirements into technical specifications and testable artifacts. - Familiarity with SDLC, Agile/Lean, and Waterfall processes. - Excellent verbal and written communication; capable of explaining technical concepts to non‑technical stakeholders. - Experience engaging developers, vendors, and business partners to achieve project goals. - Salesforce experience is a plus. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent work experience. - Professional certifications in Business Analysis (e.g., CBAP, CCBA) and/or Agile (e.g., CSPO, PSPO) are preferred.