OpenLoop

About the Company

OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. We make it simple to launch and scale virtual care by delivering the complete clinical and operational backbone behind the scenes—you control your brand, and we handle everything else. Our end-to-end stack includes: - Pharmacy & Diagnostic - Platform & AI - RCM & Billing - RPM Fullfilment - Built-In AI Solutions Trusted by organizations nationwide, OpenLoop supports 300K+ patient visits per month and serves 3M+ patients annually, earning a 4.9 Trustpilot rating. You focus on your brand and growth—we’ll power the care delivery.

Listed Jobs

Company Name

OpenLoop

Job Title

Head of Procurement

Job Description

**Job Title:** Head of Procurement **Role Summary:** Lead the creation and scaling of a centralized procurement function for a high‑growth tele‑health organization, focusing on pharmacy procurement, spend optimization, supplier compliance, and cross‑functional collaboration. **Expectations:** - Drive end‑to‑end procurement strategy aligned with corporate financial goals. - Deliver measurable cost savings, process efficiencies, and compliance. - Establish standardized policies, tools, and reporting for transparent spend visibility. **Key Responsibilities:** 1. Develop and standardize procurement policy and processes across the company. 2. Implement and configure a procurement software platform, ensuring actionable reporting for senior leadership. 3. Lead annual budget planning in partnership with FP&A. 4. Establish collaboration frameworks with department heads to empower spend visibility and control. 5. Assess, consolidate, and optimize pharmacy purchasing operations and supplier contracts. 6. Design an inventory management system for pharmacies to enhance supply‑chain visibility. 7. Integrate pharmacy procurement within the corporate procurement matrix for unified spend data. 8. Work with Compliance and Legal teams to ensure regulatory, legal, and risk‑mitigation standards in all procurement activities. 9. Negotiate vendor contracts, review terms, and embed service‑level agreements. **Required Skills:** - 8‑10+ years of procurement, sourcing, or supply‑chain leadership in a high‑growth or multi‑location environment. - Proven success in designing and scaling centralized procurement operations. - Strong knowledge of procurement and spend‑management software; implementation experience a plus. - Experience in healthcare, pharmacy, or regulated industries preferred. - Demonstrated ability to deliver cost savings, process improvements, and supplier performance management. - Vendor negotiation and contract review expertise. - Cross‑functional stakeholder collaboration and project management skills. - Strategic thinking with a hands‑on execution focus. - Excellent written and verbal communication. **Required Education & Certifications:** - Bachelor’s degree in Supply Chain Management, Business, Finance, or related field. - Advanced degree or certifications such as CPSM, CPM, Lean Six Sigma are a plus.

United states

Remote

17-12-2025

Company Name

OpenLoop

Job Title

Full Stack Engineer

Job Description

Job title: Full Stack Engineer Role Summary: Architect, deploy, and integrate a large‑language‑model‑driven care engine into real‑world healthcare systems. Deliver secure, reliable data pipelines; configure voice and messaging channels; collaborate across product, clinical, and engineering teams to translate partner workflows into production solutions. Expectations: 3+ years of production‑grade software delivery in cloud environments; proven ability to move across APIs, databases, and infrastructure; experience with system integration, data ingestion, and compliance in regulated contexts; strong communicator with technical and non‑technical audiences. Key Responsibilities: - Lead end‑to‑end technical deployments, customizing platform for new healthcare partners. - Design and build secure, scalable data pipelines that ingest, synchronize, and expose clinical data to AI services. - Configure and optimize voice and messaging infrastructures across diverse telephony networks. - Work across APIs, databases, and infrastructure layers to deliver production‑ready solutions. - Collaborate with engineering, product, and clinical teams to translate partner requirements into clear technical specifications. - Execute ad‑hoc tasks as needed. Required Skills: - Proficiency in full stack development (APIs, databases, cloud infrastructure). - Deep experience with integrating heterogeneous systems (data ingestion, API interoperability, third‑party integrations). - Knowledge of operationalizing large‑language‑model AI in production workflows. - Strong understanding of data security, privacy, and compliance best practices in regulated environments. - Excellent written and verbal communication; ability to simplify complex concepts for non‑technical stakeholders. - Ability to thrive in collaborative, fast‑moving engineering teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related technical field. - (Optional) Certifications in cloud platforms (AWS, Azure, GCP) or security (CISSP, SOC2) are advantageous.

San jose, United states

Hybrid

Junior

04-02-2026

Company Name

OpenLoop

Job Title

Site Reliability Engineer

Job Description

**Job Title:** Site Reliability Engineer **Role Summary:** Ensure reliability, performance, security, and scalability of cloud infrastructure supporting a telehealth platform. Collaborate cross-functionally to automate systems, optimize observability, and foster a culture of shared ownership. **Expactations:** 2-3 years in DevOps or SRE; experience with AWS serverless architectures, cloud security, and compliance frameworks (SOC 2, HIPAA, GDPR, ISO 27001). Strong programming skills and leadership/communication abilities. **Key Responsibilities:** - Collaborate with engineering teams to improve system reliability, deployment practices, and automate infrastructure. - Implement secure infrastructure, disaster recovery plans, and business continuity protocols with security teams. - Monitor system performance, identify bottlenecks in application, database, and infrastructure layers, and resolve incidents rapidly. - Advocate for blameless post-mortems and continuous improvement in reliability culture. - Maintain observability tools (Prometheus, Grafana) and CI/CD pipelines (GitHub Actions). **Required Skills:** - Proficiency in AWS (serverless, IaC: CDK/CloudFormation). - Expertise in Linux/Unix systems, networking, and programming (TypeScript, Python, Go). - Observability tools (Prometheus, Grafana, ELK). - CI/CD pipeline management and infrastructure automation. - Cloud security principles (least privilege, encryption). - Collaboration, communication, and problem-solving with agile processes. **Required Education & Certifications:** None specified.

Nashville, United states

Hybrid

Junior

03-03-2026