Freshminds

About the Company

Freshminds is the go-to firm in Europe for management and strategy consulting talent.

Our three divisions; Consultants on demand, Search, and Research Consultancy, bridge the gaps between business needs and required skills, knowledge and talent.

Consultants on demand is our curated network of senior operators, consultants, analysts and researchers, available on demand to transform your business.

Freshminds Search specialises in finding the very best strategic and operational talent for permanent roles, across consulting, business and finance.

Our in-house Research Consultancy creates bespoke methodologies to research and resolve your strategic business problems. By using our unrivalled expert network, our team can research and deliver exclusive insights not available in the public domain.

Freshminds is trusted by globally recognised companies, from fast-scaling start-ups to FTSE 100 firms and top-tier strategy consultancies. Powered by people, from analyst to expert, we're plugged in to a world of knowledge and experience.

Listed Jobs

Company Name

Freshminds

Job Title

Senior Business Analyst

Job Description

Job title: Senior Business Analyst – CRM Vendor Assessment Role Summary: Lead the assessment and recommendation of a CRM platform (Salesforce vs Microsoft Dynamics) for a Lead‑to‑Cash transformation project. Facilitate workshops, map current and future processes, evaluate integration needs, and deliver actionable insights to senior stakeholders within a 7‑week contract. Expectations: - 5‑6 years of Business Analyst experience. - Strong BA fundamentals and proven stakeholder management skills. - Ability to work autonomously and start immediately. - Familiarity with Salesforce and Microsoft Dynamics platforms. Key Responsibilities: - Lead vendor assessment comparing Salesforce and Microsoft Dynamics. - Conduct requirements workshops and facilitate stakeholder discussions. - Map and document current processes, design future state processes, and identify gaps. - Assess integration requirements across the existing system landscape. - Produce clear, concise reports and recommendations for senior stakeholders. - Manage project deliverables within the 7‑week contract timeline. Required Skills: - Business Analysis (requirements gathering, process mapping, gap analysis). - CRM expertise in Salesforce and Microsoft Dynamics. - Stakeholder engagement and communication. - Independent work ethic and strong time‑management. - Ability to translate complex technical concepts into actionable business insights. Required Education & Certifications: - Bachelor’s degree (or equivalent) in Business, Information Systems, or related field preferred. - Certified Business Analysis Professional (CBAP) or similar BA certification highly desirable.

London, United kingdom

Hybrid

Senior

22-01-2026

Company Name

Freshminds

Job Title

Client Delivery Director

Job Description

Job Title: Client Delivery Director Role Summary Lead and scale client delivery operations across Europe and APAC for a high‑growth advisory firm focused on private equity clients. Drive strategic oversight, hands‑on project delivery, team coaching, process refinement, and superior client service. Expectations - Head a 30‑person delivery team, including direct and indirect reports. - Maintain high delivery quality and client satisfaction without sales targets. - Blend strategic direction with detailed project execution. - Collaborate with HR and Product to improve training, processes, and operational excellence. Key Responsibilities - Oversee multiple concurrent project workstreams, ensuring on‑time, on‑budget, and high‑quality delivery. - Coach and develop team leads and junior consultants, enhancing performance and professional growth. - Partner with HR and product teams to design and implement internal training, process improvements, and delivery frameworks. - Deliver a “white glove” client experience, differentiating the firm in a competitive market. - Lead continuous improvement initiatives, driving operational excellence across projects. - Engage senior stakeholders, communicating with credibility and gravitas. Required Skills - Strong leadership, coaching, and mentoring capabilities. - Proven experience managing consulting, research, or delivery‑led teams. - Ability to thrive in fast‑growth, high‑performance environments. - Strategic thinker comfortable tackling detailed delivery issues. - Excellent verbal and written communication, able to influence senior stakeholders. - Proficiency in project delivery tools and methodologies (e.g., agile, lean, consulting frameworks). Required Education & Certifications - Bachelor’s degree in Business, Finance, Consulting, Economics, or related field. - Relevant certification (e.g., PMP, PMI, Lean Six Sigma) preferred.

London, United kingdom

Hybrid

Junior

23-02-2026

Company Name

Freshminds

Job Title

Senior Consultant - Energy Retail

Job Description

Job Title: Senior Consultant – Energy Retail **Role Summary** Provide expert guidance on designing a high‑level retail energy operating model integrated with a modern SaaS platform. Lead discovery, future‑state visioning, and documentation to support a technology proposition for an eight‑to‑ten‑week engagement. **Expectations** - Deliver a comprehensive future‑state operating model that aligns with SaaS capabilities and energy‑retail regulations. - Produce high‑quality documentation and deliverables that inform technology and business decisions. - Collaborate with internal consultants and client stakeholders to refine requirements and validate concepts. **Key Responsibilities** - Lead or support discovery activities: current‑state assessment and future‑state visioning. - Design end‑to‑end retail energy operating models tied to SaaS platform features. - Define core components: customer service models, contact centre design, and back‑office processes. - Specify roles, responsibilities, and interaction models across customer and operational functions. - Apply sector knowledge to reflect regulatory and operational constraints of energy retail. **Required Skills** - Proven experience designing retail energy operating models, preferably SaaS‑aligned. - Strong background in operating model discovery, future‑state design, and process definition. - Knowledge of customer operations, back‑office functions, and energy‑retail industry processes. - Excellent analytical, documentation, and stakeholder‑management skills. **Required Education & Certifications** - Bachelor’s degree in Business, Engineering, Energy Management, or related field. - Professional certification in Business Analysis, Project Management, or Energy Sector (e.g., PMP, CBAP, or equivalent) preferred.

East midlands, United kingdom

Hybrid

Senior

23-02-2026

Company Name

Freshminds

Job Title

Process Mapping Consultant (Data)

Job Description

Job Title: Process Mapping Consultant (Data) Role Summary: Streamline data workflows and enhance operational efficiency for a business intelligence/data publishing client by documenting processes and facilitating cross-team collaboration. Expactations: Deliver structured documentation of complex data workflows, identify optimization opportunities, evaluate automation/AI feasibility, and provide actionable recommendations for long-term operational improvement. Key Responsibilities: 1. Document and structure data processes for LP, GP, fund, and deal workflows. 2. Develop onboarding resources for teams and agency workers. 3. Ensure adherence to operational policies and practices. 4. Translate workflows into actionable insights for data science and automation teams. 5. Identify and propose efficiency improvements across research and data operations. 6. Assess automation/AI integration potential for workflow enhancement. 7. Facilitate collaboration between research, data science, and product teams. 8. Provide strategic design input to optimize research processes and operating models. Required Skills: - Process mapping and operational optimization expertise. - Ability to document technical workflows with clarity and precision. - Proficiency in analyzing and streamlining data operations. - Foundational understanding of AI/automation concepts. - Strong cross-functional communication to translate technical details for non-technical stakeholders. - Proven problem-solving skills with independence in dynamic environments. Required Education & Certifications: Relevant university degree and/or equivalent experience in data operations, process mapping, or related field. Certifications in process improvement methodologies (e.g., Six Sigma, Lean) may be advantageous.

London, United kingdom

On site

11-03-2026