Canadian Red Cross

About the Company

The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. Emergencies The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in support of government to deliver relief to impacted communities and people. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross. Prevention and safety Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water. Capacity building The Canadian Red Cross provides support to Red Cross societies around the world to build capacity to be better able to able to respond to crises. Community health The Canadian Red Cross delivers services to promote community health, in partnership with provincial governments. Fundamental Principles Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.

Listed Jobs

Company Name

Canadian Red Cross

Job Title

Quality Assurance Analyst

Job Description

**Job Title:** Quality Assurance Analyst **Role Summary:** Ensure software quality through planning, design, execution, and maintenance of manual and automated tests. Collaborate across development, business, and support teams to identify defects, verify requirements, and drive continuous improvement of QA processes. **Expectations:** - Deliver comprehensive test documentation (plans, suites, cases, metrics). - Maintain and enhance test case repositories. - Manage defect lifecycle: report, track, troubleshoot, and close. - Provide UAT training and support. - Execute regression, performance, load, and usability tests. - Contribute to test strategy and risk mitigation. **Key Responsibilities:** - Write, execute, and maintain manual test cases and automated scripts. - Peer‑review test artifacts and provide constructive feedback. - Run regression tests on new builds to ensure stability. - Update and manage Test Case Repository and suites. - Train business users on UAT execution. - Manage defects using standard tools, ensuring timely resolution. - Coordinate with developers, analysts, product owners, and support to guarantee quality throughout the SDLC. - Assist in defining test strategies, including manual vs. automated balance and tool selection. - Produce test documentation (plans, suites, traceability matrices, summaries). - Conduct demos for stakeholders and identify QA process improvements. **Required Skills:** - 5+ years of software QA experience. - Strong knowledge of SDLC, test management, and bug tracking tools (Jira, Asana, Zephyr, Azure DevOps). - Proficient in manual and automated testing, test plan/write, test execution, and defect reporting. - Experience with web, mobile, and SaaS applications. - Familiarity with requirement verification, test data development, test environment configuration, and script management. - Basic to intermediate SQL and scripting (Python, similar) for test automation. - Experience with Usability/UX, Accessibility, Load, and Performance testing (asset). - Hands‑on use of TestComplete, Postman, and Azure DevOps (asset). - Fluent in English; French a plus. **Required Education & Certifications:** - University degree in Computer Science or equivalent QA/software development experience. - QA methodology certification (Intermediate to Advanced) preferred.

Ontario, Canada

Hybrid

19-12-2025