- Company Name
- Wing Assistant - India
- Job Title
- Remote General Virtual Assistant – PH
- Job Description
-
**Job Title:** Remote General Virtual Assistant – PH
**Role Summary:**
Provide comprehensive administrative support to a remote team, managing documents, data entry, scheduling, communication, and research. Coordinates calendars, prepares itineraries, gathers market insights, maintains CRM data, and handles invoicing and expense tracking. Works US work hours (20‑40 hrs/week) and is available for graveyard shifts as required.
**Expactations:**
- Respond promptly to phone, email, and instant messaging inquiries.
- Maintain an organized inbox and document system per client preferences.
- Execute tasks efficiently, meet deadlines, and adapt to changing priorities.
- Communicate proactively with team members and clients.
**Key Responsibilities:**
- Store, organize, and manage electronic documents and files.
- Perform data entry: lead lists, meeting minutes, audio transcriptions, payroll info, and research notes.
- Conduct product research, purchase goods, and secure samples.
- Update and collect marketing/sales data within the CRM system.
- Create and send statements/invoices, track payments, and record company expenses.
- Gather industry trend data, prepare comparative reports.
- Monitor projects, coordinate internal communication, and organize company data.
- Manage team calendars, prevent scheduling conflicts, and ensure client preparedness.
- Arrange travel itineraries: flights, hotels, rental cars, etc.
- Handle inbound calls, make appointment-setting or informational calls.
- Follow up on emails, correspondences, and notify clients of critical messages.
- Complete ad‑hoc tasks as directed.
**Required Skills:**
- Excellent verbal and written communication (phone, email, instant messaging).
- Strong organizational and time‑management abilities.
- Proactive, self‑motivated, and eager to learn.
- Tech‑savvy: desktop sharing, cloud services, VoIP, MS Office (Word, Excel), Google Calendar.
- Accurate data entry and basic reporting.
- Ability to work graveyard shifts and US business hours.
**Required Education & Certifications:**
- Minimum of Senior High School completion.
- Age 18+ .
- 6 months–1 year experience as a Virtual Assistant.
**Technical Requirements:**
- USB headset with noise cancellation.
- Working webcam.
- Computer: ≥1.8 GHz processor, ≥4 GB RAM.
- Primary internet speed ≥25 Mbps; backup ≥10 Mbps.