- Company Name
- NPG Fire Safety Ltd
- Job Title
- Fire & Security / Operations Manager
- Job Description
-
Job Title: Fire & Security / Operations Manager
Role Summary: Lead and optimise day‑to‑day fire and security operations across multiple disciplines, ensuring high quality service delivery, profitability, and client satisfaction while driving strategic growth and continuous improvement.
Expectations:
- Deliver operational excellence across all fire safety and electronic security services.
- Manage P&L, budgeting, forecasting, and cost efficiency.
- Build and maintain strong client and stakeholder relationships.
- Lead, develop and mentor staff to high performance standards.
- Champion health & safety and third‑party accreditation compliance.
Key Responsibilities:
- Oversee daily operations, ensuring timely, high‑quality delivery of fire risk assessments, alarm system design, installation, commissioning, emergency lighting, portable extinguisher maintenance, CCTV, access control, and intruder alarms.
- Own operational budgets, P&L performance, and contract profitability; drive cost control and accurate forecasting.
- Nurture client relationships to secure repeat business; support sales as needed.
- Manage and mentor operational teams, department leads, and subcontractors; conduct performance reviews, training, and development.
- Forecast labour resources, optimise deployment, and maximise productivity across active contracts.
- Propose and implement process improvements, operational systems, and departmental growth strategies.
- Ensure accurate invoicing, record keeping, and compliance with contractual requirements.
Required Skills:
- Proven operations management experience in the fire and security industry.
- Strong commercial and financial acumen – budgeting, forecasting, contract profitability.
- Leadership, coaching, and team development abilities.
- Excellent communication and stakeholder‑management skills.
- Proactive problem‑solving, continuous improvement mindset.
- Knowledge of health & safety standards and third‑party accreditation frameworks.
- Ability to drive change at departmental level.
Required Education & Certifications:
- Full UK driving licence and right to work in the UK.
- Relevant industry accreditations preferred: BAFE SP205, SP203‑1, SP203‑4, SP101; NSI Gold – Fire; NACOSS Gold – Electronic Security; NAPIT – Electrical.
Lancaster, United kingdom
Hybrid
15-12-2025