Northwood Hygiene Products

About the Company

We have a group of associated companies that provide the manufacturing, supply and transportation of away-from-home professional paper hygiene products, wiping products and dispensers. The privately family owned Northwood Group began its journey in 1976 when Paul Fecher established Northwood Paper Sales. During this time the focus was to target the supply of parent reels for the Tissue Sector, over the next 30 years the Fecher family grew the business to become the UK’s largest independent Paper Agent and Supplier of various paper grades to the UK paper converters. In 2009 the opportunity to acquire Kruger Tissue’s UK operations arose which included a recycled Tissue mill and an AFH converting plant, over the course of the following years, more pieces of the Northwood manufacturing jigsaw came together. Waste reclamation specialist Ashley Recycling was acquired in 2011 guaranteeing a supply of high quality recycled waste paper for the mill facility. In 2012 the mill and converting plant of Peter Grant Papers was also acquired by the group and a new logistics company formed as the final part of a fully integrated supply chain solution for the away-from-home paper sector. The offering from Northwood was further complemented with the JV acquisition of the former Georgia Pacific Paper Mill in Bridgend where consumer Tissue products are manufactured in a fully integrated Tissue Mill and converting plant. in 2015 Disposables UK was also acquired and in 2016 the acquisition of both Freedom Paper Products and Midland Paper Products took place. This now meant that Northwood Hygiene Products had an exciting array of brands to offer the away from home market. Northwood Recycling, at Disley and Lancaster with recycled waste paper, supply reliable materials to allow the manufacturing of paper reels for conversion. The mother reels are then transported to two Northwood Hygiene converting facilities by Northwood Logistics’ fleet of articulated vehicles. The paper is then converted before being distributed across the country. The complete Northwood supply chain ensures that customers receive quality, responsibly sourced products, delivered both efficiently and reliably. Our Mission - ‘To be the preferred supply chain partner for key organisations involved in the disposable paper & tissue industries’

Listed Jobs

Company Name

Northwood Hygiene Products

Job Title

Systems Support Analyst

Job Description

**Job title** Systems Support Analyst **Role Summary** Provide technical assistance and maintenance for enterprise computing environments. Resolve user issues, manage system configurations, and support a range of operating systems and applications. **Expactations** - Deliver timely, high‑quality support to end‑users on both on‑premises and cloud platforms. - Participate in system updates, patches, and configuration changes with minimal business disruption. - Escalate complex incidents to senior teams while maintaining accurate documentation. **Key Responsibilities** - Install, configure, and troubleshoot operating systems, applications, and peripheral hardware. - Conduct routine system health checks, performance monitoring, and report on incidents. - Manage user accounts, permissions, and access controls in accordance with security guidelines. - Resolve help‑desk tickets via telephone, email, and remote tools. - Maintain inventory of software licenses, hardware assets, and configuration documents. - Participate in capacity planning and disaster recovery testing. **Required Skills** - Proficient in Windows and/or Linux administration. - Knowledge of Active Directory, Exchange, and Office 365 environments. - Experience with ticketing systems (e.g., ServiceNow, Jira). - Strong troubleshooting, analytical, and communication skills. - Ability to work a flexible schedule, including evening and weekend shifts as needed. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience. - Relevant certifications (e.g., Microsoft Certified: Windows Server Fundamentals, CompTIA A+, or equivalent) preferred. ---

Telford, United kingdom

On site

29-12-2025