Fortnum & Mason

About the Company

Since its foundation in Piccadilly in 1707, Fortnum & Mason has been at the heart of London life, supplying the very finest goods and services. From the Food Halls to the Diamond Jubilee Tea Salon it is filled with unique and exceptional food and gifts. Visit www.fortnumandmason.com for more.

For over 300 years at Fortnum & Mason, our purpose has come from giving our customers 'a sense of pleasure'. This single founding principle informs and guides everything we do and starts by working with the best people.

The legendary Fortnum’s experience does not happen by accident; it takes individual talent, expert knowledge, attention to detail, unstoppable energy and most importantly – real team work. And we bring it life across our retail stores, hospitality locations, and head office teams every day.

Listed Jobs

Company Name

Fortnum & Mason

Job Title

Senior Category Technologist

Job Description

**Job Title:** Senior Category Technologist **Role Summary:** Technical leadership role to manage new product development (NPD) processes for own-label and proprietary brands, ensuring compliance with legal, quality, and CSR standards while optimizing supplier performance. **Expectations:** Drive cross-functional collaboration, maintain end-to-end NPD timelines, implement sustainable supplier quality systems, and ensure product specifications meet global and online sales requirements. **Key Responsibilities:** - Lead technical and CSR aspects of NPD for own-label and proprietary products. - Approve suppliers, manage risk, and ensure traceability through processing, growing, and mining levels. - Conduct supplier site visits, audits, and corrective actions to align with technical and CSR targets. - Develop and maintain product specifications covering legal, safety, quality, and online/international compliance. - Monitor supplier performance metrics in real-time and address deviations proactively. - Coordinate NPD critical paths, gate approvals, and post-launch technical reviews. - Implement and update operational procedures for specifications, testing, and documentation. - Identify and resolve technical issues pre-launch to prevent delays. **Required Skills:** - Advanced knowledge of product safety, CSR compliance, and international regulations. - Strong supplier relationship and risk management expertise. - Cross-functional team leadership and stakeholder influence (technical, CSR, quality). - Analytical skills to assess supplier performance and drive process improvements. - Clear communication for documentation, audit reports, and technical reviews. - Proficiency in NPD processes, product specifications, and audit methodologies. **Required Education & Certifications:** - Bachelor’s degree in food science, supply chain, or related field. - Proven track record in product development and supplier quality management (minimum 5–7 years’ experience). - Knowledge of ISO standards (e.g., ISO 22000), CSR certifications (e.g., Fair Trade), or equivalent credentials preferred.

London, United kingdom

Hybrid

Senior

22-01-2026