Frasers Group

About the Company

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

We’re not sitting back – there’s no room for hesitation.

Listed Jobs

Company Name

Frasers Group

Job Title

IT Support Analyst

Job Description

**Job Title:** IT Support Analyst **Role Summary:** Deliver first‑line, face‑to‑face IT support across the London headquarters and additional London sites. Resolve technical incidents through the ITSM platform, configure and maintain hardware/software, and produce accurate technical documentation to sustain smooth IT operations. **Expectations:** - Provide professional, timely assistance to end‑users. - Maintain accurate incident records and documentation. - Collaborate effectively with team members and stakeholders at all levels. - Exhibit a proactive, customer‑focused approach to troubleshooting. **Key Responsibilities:** - Diagnose and resolve user hardware and software issues promptly. - Install, configure, and service computer systems, printers, and peripherals. - Manage and update system configurations and related documentation. - Log and track incidents in the ITSM tool, ensuring proper resolution and closure. - Work rotational shifts (9‑6/8‑5) Monday‑Friday from the London office. **Required Skills:** - Strong troubleshooting and problem‑solving abilities. - Excellent written and verbal communication. - Hands‑on experience with Windows desktops and servers. - Ability to orientate and support end‑users in a customer‑centric manner. **Required Education & Certifications:** - Minimum 1 year of IT support experience. - CompTIA A+ and/or CompTIA Network+ (or equivalent certification). **Desirable Skills (Training Provided):** - Hardware configuration, installation, and maintenance. - Basic SQL querying. - Active Directory, Group Policy, DNS, DHCP administration. - Cisco networking fundamentals. - Virtualization platforms such as Hyper‑V.

London, United kingdom

On site

Fresher

29-10-2025

Company Name

Frasers Group

Job Title

Warehouse Supervisor- Nights - Core

Job Description

**Job Title** Warehouse Supervisor – Night Shift (Core) **Role Summary** Oversee and manage all night‑shift warehouse operations, ensuring efficient fulfilment of customer demand, adherence to safety standards, and achievement of key performance metrics. Directly supervise and coach Warehouse Operatives and trainee supervisors, collaborate with section management, and liaise with leadership to support continuous improvement and cultural initiatives. **Expectations** - Deliver on shift production targets and service levels for web and in‑store demand. - Uphold the highest safety and quality standards through regular inspections and audits. - Maintain accurate labour planning, provide coverage, and report issues promptly. - Coach staff to meet performance goals and drive a culture of continuous improvement. **Key Responsibilities** - Lead, mentor, and coach the night‑shift workforce (supervision, 1:1s, SMART goal setting). - Monitor shift delivery against plan; identify and implement improvement actions. - Enforce safety protocols (floor safety inspections, hazard spotting, risk assessments). - Review weekly labour plans, collaborate with Section Manager, and address coverage gaps. - Analyse performance gaps, develop corrective plans, and report outcomes. - Partner with Warehouse Leadership and stakeholders on strategic initiatives and turnover reduction. - Support culture change and operational excellence across the night shift. **Required Skills** - Proven experience managing warehouse, logistics, or supply‑chain operations. - Strong people‑management and change‑leadership capabilities. - Proficiency with warehouse systems and digital tools. - Customer‑focused operational mindset. - Resilience, flexibility, and approachability in a fast‑paced environment. - Effective problem‑solving and decision‑making skills. **Required Education & Certifications** - Secondary education or equivalent (high school diploma). - Relevant work experience in warehousing, logistics, or supply‑chain management. - Desirable: certifications in warehouse management, forklift operation, or occupational health & safety.

Shirebrook, United kingdom

On site

14-11-2025

Company Name

Frasers Group

Job Title

Employee Relations Advisor

Job Description

**Job title:** Employee Relations Advisor **Role Summary:** Provides generalist, proactive employee relations support to HR Business Partners and managers, handling disciplinary, grievance, appeals, redundancy, absence and TUPE matters while maintaining a positive, legally compliant workplace environment. **Expectations:** - Deliver a professional, confidential, and timely service to employees and managers. - Maintain up‑to‑date expertise in employment law, GDPR, and company policies. - Drive improvements on key people metrics and support organisational change initiatives. **Key Responsibilities:** - Manage a defined portfolio of employee relations cases, including disciplinary, grievance, appeals, and redundancy. - Advise, coach, and upskill managers on people‑management responsibilities and best practices. - Provide operational support for employee relations matters, ensuring adherence to procedure and legislation. - Proactively manage absence, identify problematic cases, monitor KPIs, and recommend preventative actions. - Support redundancy consultation processes and TUPE transitions when required. - Assist departments during organisational change, embedding new structures and processes. - Collaborate with the management team to track and improve people‑metric performance. **Required Skills:** - Proven experience in a similar ER/HR role, handling full lifecycle of ER cases. - In‑depth knowledge of employment legislation, including GDPR. - Strong discretion, confidentiality, resilience, and confidence. - Excellent communication, stakeholder management, and change‑management capabilities. - Ability to work under pressure, meet deadlines, and prioritise a diverse workload. - Analytical mindset and competence with HRIS and related systems. - Customer‑focused approach and problem‑solving aptitude in a fast‑paced environment. **Required Education & Certifications:** - Bachelor’s degree in Human Resources, Business, or related field. - Professional HR qualification (e.g., CIPD, HRCI, SHRM) preferred.

Shirebrook, United kingdom

On site

17-11-2025

Company Name

Frasers Group

Job Title

Cyber Security Analyst

Job Description

**Job Title:** Senior Cyber Security Analyst **Role Summary:** Senior analyst responsible for identifying, analyzing, and mitigating cyber threats across the organization. Works within SOC, leverages SIEM, EDR, threat intelligence, and conducts incident response and forensic investigations. Provides guidance to junior analysts and collaborates with cross‑functional teams to strengthen overall security posture. **Expectations:** - Deliver proactive threat detection and response in 24/7 SOC environment. - Maintain up‑to‑date knowledge of emerging cyber threats and industry best practices. - Communicate findings and remediation actions clearly to technical and non‑technical stakeholders. - Support continuous improvement of detection rules, playbooks, and security architecture. **Key Responsibilities:** - Monitor SIEM/EDR dashboards and investigate alerts for potential incidents. - Conduct threat assessments to identify vulnerabilities and risks. - Lead incident response activities, including containment, eradication, and recovery. - Perform forensic analysis of security incidents and prepare detailed reports. - Develop and refine security controls, policies, and procedures. - Provide mentorship and support to junior SOC analysts. - Collaborate with network, system, and application teams to secure environments. - Recommend and implement improvements to security measures and protocols. - Stay current on threat intelligence feeds, vulnerability databases, and paid threat intel services. **Required Skills:** - Minimum 2 years in SOC or equivalent cyber security operations role. - Hands‑on experience with SIEM, EDR, Email Security, and threat intelligence platforms. - Proficient with Microsoft security tooling (e.g., Defender, Azure Security Center). - Strong understanding of network security technologies (firewalls, IDS/IPS, VPN). - Experience with incident response lifecycle and digital forensics. - Knowledge of security frameworks and standards (NIST, ISO 27001, PCI‑DSS). - Analytical, problem‑solving and documentation skills. - Excellent written and verbal communication abilities. - Ability to work collaboratively in a team environment. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Security, or related field (preferred). - Industry certifications such as CISSP, CISM, CEH, or relevant Microsoft security certs are highly desirable. ---

Shirebrook, United kingdom

On site

Junior

19-11-2025