- Company Name
- Cassels Brock & Blackwell LLP
- Job Title
- Business Analyst
- Job Description
-
Job Title: Business Analyst
Role Summary:
Provide analytical and project‑management support to the PMO, translating business needs into data‑driven solutions and process improvements. Act as a liaison between business and technical teams, facilitate requirements gathering, design, testing, and support change management and implementation.
Expectations:
- Deliver clear, actionable business process designs and documentation that support enterprise projects.
- Lead stakeholder workshops, elicit requirements, and coach teams on solution design and testing.
- Manage multiple concurrent initiatives, balancing priorities and resources to meet project objectives.
- Apply project delivery best practices and own knowledge sharing within the PMO.
Key Responsibilities:
- Develop process‑design standards, templates, and tools for enterprise initiatives.
- Capture and document business requirements, functional specifications, use cases, and test scenarios.
- Explore market solutions, evaluate vendor options, and validate technology fit.
- Design UAT and pilot test plans, coordinate feedback loops, and propose solution refinements.
- Serve as primary link between business stakeholders and technical teams, ensuring shared understanding.
- Support organizational change activities, training, and risk mitigation during solution implementation.
- Provide status updates, participate in PMO forums, and contribute to lessons‑learned and continuous improvement repositories.
- Mentor junior process designers and occasionally assume project‑management responsibilities.
Required Skills:
- Business analysis, process mapping, and solution design.
- Requirement elicitation, stakeholder facilitation, and workshop facilitation.
- Testing strategy development (UAT, pilot).
- Knowledge of project delivery frameworks (PMI, Agile).
- Strong written and verbal communication; stakeholder management.
- Multi‑project prioritization and resource allocation.
- Problem‑solving, proactive approach, and solution orientation.
Required Education & Certifications:
- Bachelor’s degree in Business Analytics, Business Administration, Information Technology, or related field.
- 3‑5 years experience in business analysis, process design, or project delivery.
- Preferred certifications: CBAP, PBA, BPM, Six Sigma, Lean, or other business‑process credentials.
- PMP and/or ProSci/OCM certification considered an asset.