- Company Name
- Local Pensions Partnership
- Job Title
- Head of Delivery
- Job Description
-
**Job Title:** Head of Delivery
**Role Summary:** Provide strategic leadership for the delivery of projects within the Change team, ensuring on‑time, on‑budget, and high‑quality outcomes. Manage cross‑functional delivery teams, cultivate strong client and stakeholder relationships, and drive continuous improvement of delivery processes.
**Expactations:**
- Align delivery strategy with organizational objectives and change initiatives.
- Increase delivery efficiency (e.g., reduce cycle time, improve resource utilization).
- Maintain high stakeholder satisfaction (≥95% satisfaction rating).
- Deliver multiple concurrent projects within defined scope, schedule, and budget.
- Ensure rigorous risk management and quality assurance practices.
**Key Responsibilities:**
- Lead, mentor, and grow the delivery team; assign roles and responsibilities.
- Oversee end‑to‑end delivery of projects across the portfolio; set measurable KPIs.
- Design, implement, and continuously refine delivery processes using Agile, Kanban, or Prince2 frameworks.
- Plan and manage resources, budgets, and forecasts for all delivery initiatives.
- Serve as the primary point of contact for clients and internal stakeholders, maintaining clear communication channels.
- Monitor performance, conduct regular reviews, and drive corrective actions.
- Champion continuous improvement, risk mitigation, and quality assurance initiatives.
- Report progress, provide insights, and recommend strategic actions to senior leadership.
- Foster a culture of accountability, innovation, and customer focus within the delivery organization.
**Required Skills:**
- Proven leadership and people‑management in delivery/project environments (10+ years).
- Expertise in Agile/Scrum, Kanban, or Prince2 methodologies.
- Strong financial acumen: budgeting, cost control, and resource allocation.
- Excellent communication, stakeholder management, and conflict resolution abilities.
- Analytical problem‑solving and decisive decision‑making.
- Ability to thrive in fast‑paced, change‑driven settings.
- Fluency in written and spoken English.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Engineering, Computer Science, or related discipline; MBA preferred.
- Project Management Professional (PMP) or PRINCE2 Practitioner certification.
- Certified Scrum Master (CSM) or Certified Agile Leadership (CAL) is a plus.