- Company Name
- ACS Performance
- Job Title
- IT Infrastructure Manager
- Job Description
-
**Job Title:** IT Infrastructure Manager
**Role Summary:**
Spearhead the design, deployment, maintenance, and enhancement of on‑premises, cloud, and hybrid infrastructure. Lead a small IT team to ensure high availability, performance, and security of networks, servers, cloud services, and end‑user technologies.
**Expectations:**
* Deliver reliable, scalable infrastructure that aligns with business goals.
* Lead and mentor a concise IT team while collaborating with cross‑functional stakeholders.
* Drive continuous improvement and automation initiatives across all environments.
**Key Responsibilities:**
* Design, implement, and manage network, server, storage, and cloud architectures.
* Oversee day‑to‑day operations: system monitoring, capacity planning, patching, backups, and disaster recovery.
* Collaborate with security teams to enforce best practices and compliance requirements.
* Plan and execute infrastructure projects—Upgrades, migrations, new deployments—within defined budgets and timelines.
* Evaluate and integrate new technologies (e.g., containers, IaC tools, DevOps pipelines).
* Provide tier‑2/3 technical support and incident resolution.
* Create and maintain detailed documentation (diagrams, runbooks, SOPs).
* Negotiate with vendors and manage contractual relationships.
**Required Skills:**
* Deep knowledge of network topologies, TCP/IP, routing, VLANs, security zones.
* Proficient with server OS (Windows Server, Linux) and virtualization platforms (VMware, Hyper‑V).
* Experience with major cloud providers (AWS, Azure, GCP) – architecture, services, IAM, cost optimization.
* Familiarity with infrastructure‑as‑code (Terraform, CloudFormation, Ansible).
* Strong scripting skills (PowerShell, Bash, Python).
* Monitoring/alerting platforms (Prometheus, Grafana, Nagios, Zabbix).
* Backup/recovery solutions (Veeam, Acronis, cloud‑native).
* Incident management, troubleshooting, and root‑cause analysis.
* Leadership, team management, communication, and stakeholder engagement.
**Required Education & Certifications:**
* Bachelor’s degree in Computer Science, Information Technology, or related field.
* Professional certifications are strongly preferred:
- CCNA / CCNP (Cisco)
- Microsoft Certified: Azure Administrator / Engineer Associate
- AWS Certified Solutions Architect – Associate / Professional
- VMware Certified Professional (VCP)
- (Optional) Project Management Professional (PMP) or equivalent.
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Stoke-on-trent, United kingdom
On site
28-12-2025