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VITL

VITL

vitlrx.com

2 Jobs

13 Employees

About the Company

VITL is a Nashville-based healthtech company providing beautifully simple e-prescribing infrastructure for cash-pay medical practices. Through its open pharmacy marketplace, VITL connects clinics with verified 503A compounding pharmacies nationwide, enabling real-time price comparison, multi-pharmacy ordering, and Amazon-style patient tracking, all through a single, elegant interface. Founded in 2024, VITL serves nearly 500 clinics representing 125,000 patients across the United States.

Listed Jobs

Company background Company brand
Company Name
VITL
Job Title
Software Engineer, Full-Stack
Job Description
**Job title** Software Engineer, Full‑Stack **Role Summary** Architect, build, and own end‑to‑end features for a high‑velocity, healthcare‑focused platform. Drive the core system from user interface to backend services while ensuring performance, maintainability, and compliance. **Expections** - 5+ years of production full‑stack experience. - Proven ownership of projects from concept to deployment. - Strong communication skills and ability to write clear, persuasive documentation. - Comfortable operating in an ambiguous, startup‑style environment and moving fast. **Key Responsibilities** 1. Design and implement greenfield core systems, including: - Customer‑facing UIs and design system components. - Next.js / React front‑end pages and reusable components. - REST/GraphQL APIs and backend services (Python, Golang, Java/Kotlin). 2. Own entire feature lifecycles: user interviews, specifications, coding, testing, and production releases. 3. Collaborate with product and engineering leadership on architecture, coding standards, and technical strategy. 4. Optimize application performance, scalability, and maintainability. 5. Deploy services to cloud platforms (AWS or GCP), manage databases (Postgres/MySQL, DynamoDB, Spanner) and data pipelines (Airflow, Dagster). 6. Maintain CI/CD pipelines, automated tests, and container orchestration (Docker, Kubernetes). 7. Enforce security, privacy, and compliance with PHI/PII handling and HIPAA regulations. 8. Mentor junior engineers and shape a culture of high ownership and quality. **Required Skills** - Front‑end: React + TypeScript + Next.js (or comparable). - Back‑end: Python, Golang, Java, or Kotlin. - Cloud: AWS or GCP, Vercel, Netlify. - Databases: PostgreSQL/MySQL, DynamoDB, Spanner. - APIs, microservices, and data pipelines (Airflow, Dagster). - CI/CD, Docker, Kubernetes, automated testing frameworks. - Excellent written and oral communication. - Startup mentality: past startup experience, side projects, or self‑driven product ownership. - Familiarity with AI‑native coding tools (Claude, Cursor) is a plus. - Knowledge of HIPAA, EPCS, PDMP, EHR/EMR systems desirable. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related discipline (or equivalent combined education and work experience).
Nashville, United states
Hybrid
Mid level
15-01-2026
Company background Company brand
Company Name
VITL
Job Title
Clinic Success Lead
Job Description
**Job Title** Clinic Success Lead **Role Summary** Owns post‑go‑live relationships with healthcare clinics, driving continued platform engagement, retention, and revenue expansion. Oversees a portfolio of clinic accounts, monitors health metrics, proactively mitigates risks, and partners with sales to identify upsell opportunities. Provides mentorship and coaching to a growing team of Account Managers, ensuring consistent workflows and performance standards across the customer success function. **Expectations** - Maintain high clinic retention with predictable usage patterns. - Achieve measurable expansion of product adoption through data‑driven insights. - Reduce surprise churn by establishing clear risk indicators. - Grow and stabilize an Account Management team that operates with accountability and alignment. **Key Responsibilities** - Manage clinic relationships after go‑live, ensuring ongoing success and satisfaction. - Monitor clinic health, usage, and ordering patterns; identify and address risks proactively. - Identify and pursue opportunities to increase product usage and wallet share. - Partner with Sales on expansion initiatives and support clinics in adopting new workflows. - Mentor and coach existing and new Account Managers; assist with onboarding and performance development. - Analyze ordering data and usage trends; extract actionable insights. - Communicate clinic feedback to Product, Operations, Pharmacy, and Finance to refine offerings. - Serve as the primary advocate for clinic needs across cross‑functional teams (Sales, Implementations, Operations). - Ensure seamless handoffs and clear ownership between teams to support clinic continuity. **Required Skills** - 5+ years in Customer Success, Account Management, or similar CSM roles, preferably in healthcare. - Experience supporting complex, multi‑clinical customers. - Proven ability to mentor and lead customer‑facing account teams. - Strong analytical and problem‑solving skills; data‑driven decision making. - Excellent written and verbal communication; professional stakeholder engagement. - Ability to manage multiple accounts while driving team growth. - Familiarity with HIPAA, PHI/PII handling, and privacy best practices. **Required Education & Certifications** - Bachelor’s degree (Business, Healthcare Administration, or related field) preferred. - HIPAA or equivalent privacy compliance training; ongoing certification in customer success or healthcare operations is an advantage.
Nashville, United states
On site
Senior
22-01-2026