- Company Name
- Volkswagen Financial Services | France
- Job Title
- Chef de projet junior Salesforce H/F
- Job Description
-
**Job title**
Junior Salesforce Project Manager
**Role Summary**
Lead and manage Salesforce functional projects within the CRM and Digital Activation department, ensuring delivery against cost, quality, and schedule metrics. Oversee project governance, coordinate cross‑functional stakeholders, and maintain day‑to‑day support of the Salesforce platform, driving continuous improvements and contributing to product roadmap planning.
**Expactations**
- Minimum 2‑3 years of experience in Salesforce administration/development and CI/CD pipelines.
- Bachelor’s or Master’s degree (Bac+5) in a project‑management or IT‑related discipline.
- Fluent English (written and spoken).
- Strong analytical skills, customer‑centric mindset, and ability to work autonomously.
**Key Responsibilities**
- Own end‑to‑end delivery of one or multiple Salesforce functional projects.
- Define business requirements through use‑case creation, validate technical choices, plan testing phases, and set acceptance criteria.
- Manage project risks, maintain cost/quality/time indicators, and report to senior stakeholders.
- Coordinate project governance meetings (committees, sprint planning, retrospectives) with Digital Factory, IT, Business, Brands, and HQ.
- Provide operational support: troubleshoot platform incidents, analyze root causes, and propose enhancements in processes, architecture, workflows, and custom objects.
- Participate in roadmap design and evaluate upcoming HQ features for Salesforce integration.
- Maintain CI/CD pipelines that deploy Salesforce changes (Git, Salesforce DX, Jenkins or equivalent).
**Required Skills**
- Deep knowledge of the Salesforce platform (object configuration, workflow automation, security model, Apex/Lightning components).
- Practical experience with Salesforce deployment tools and CI/CD practices (e.g., Ant, Salesforce DX, Git, Jenkins).
- Project management fundamentals: planning, risk mitigation, stakeholder communication, agile/scrum concepts.
- Analytical problem‑solving and strong client orientation.
- Proficiency in English.
**Required Education & Certifications**
- Degree (Bac+5) in project management, computer science, or related field.
- Salesforce certifications (Administrator, Platform App Builder, or similar) are highly desirable but not mandatory.