Liquidline

About the Company

Liquidline is the UK's leading provider of commercial coffee machines, water coolers, vending machines and more for businesses. We offer complete refreshment solutions tailored to the exact requirements of your business, along with exceptional customer service and maintenance. Whether you're looking for an office coffee machine, a water cooler for your business, or a vending machine for health clubs, the Liquidline team are here to offer our support and guidance. With nearly 20 years in the industry, our experience and expertise are unrivalled, and we are committed to delivering outstanding quality refreshment solutions for businesses across the UK, helping you to enhance your business and create a welcoming environment that caters to all. Innovation is just one of our company values, which is why we strive to always offer the best and latest designs and technology for our customers, with coffee machines for businesses that are fast, efficient and easy to maintain. We offer the best refreshment solutions from top manufacturers, as well as consumables from the nation's favourite brands such as Cadbury, PG Tips and Nescafé.

Listed Jobs

Company Name

Liquidline

Job Title

Contract Co-ordinator

Job Description

Job title: Contract Co‑ordinator Role Summary: Responsible for the full lifecycle onboarding of new coffee machine installations and account contracts. Coordinates closely with Sales, Operations, and leasing partners to ensure on‑time project delivery, maintain accurate customer records, and generate additional revenue through upselling and lease renewals. Experiences: - Minimum 12 months in a deadline‑driven, project‑oriented environment. - Proven ability to manage multiple individual tasks simultaneously. - Experience handling contracts and documentation in a service or equipment supply context (preferred). Key Responsibilities: - Lead the onboarding of installations from initial booking to final contract sign‑off. - Maintain and update customer contact and equipment records, ensuring accuracy across CRM and Microsoft Office platforms. - Serve as the primary customer contact during the onboarding process, addressing pricing, contract, and equipment queries. - Manage all contract documentation, including agreements, renewals, and compliance reviews. - Plan and oversee large‑scale coffee machine installations nation‑wide, coordinating logistics, timelines, and resources. - Collaborate with leasing and finance teams to secure customer approvals and manage lease agreements. - Identify and execute opportunities for upselling products, services, and equipment upgrades. - Ensure timely achievement of installation targets set in company forecasts. Required Skills: - Intermediate proficiency in MS Office (Outlook, Word, Excel, Teams). - Familiarity with CRM systems and project management tools. - Strong oral and written communication abilities. - Excellent organizational and time‑management skills. - Proactive problem‑solving mindset. - Ability to work under pressure and adapt to changing priorities. - Team‑oriented with a self‑directed approach to work. Required Education & Certifications: - High‑school diploma or equivalent; bachelor’s degree in business, supply chain, or related field preferred. - Project Management certification (PMP, PRINCE2, or equivalent) is a plus.

Ipswich, United kingdom

On site

21-01-2026

Company Name

Liquidline

Job Title

National Account Support

Job Description

**Job Title:** National Account Support **Role Summary:** Support Business Development Managers in managing key accounts, focusing on account lifecycle, growth, and exceptional customer service within a commercial coffee solutions company. **Expectations:** - Previous B2B commercial experience. - Ability to interpret KPIs and drive account growth. - Strong communication skills for customer interactions and internal collaboration. - Detail-oriented with a focus on accuracy and responsiveness. **Key Responsibilities:** - Oversee account review processes, including scheduling, preparation, presentations, and follow-up actions. - Generate MI reports and collaborate with IT to develop dashboards for Business Development Managers. - Create and draft tender presentations for key accounts. - Drive growth in equipment and consumable sales for Key Accounts. - Provide administrative support (e.g., portal queries, price list updates, PO management, machine branding). - Coordinate design and branding of machines for clients with bespoke requirements. **Required Skills:** - Written and verbal communication. - Customer service excellence. - KPI analysis and data interpretation. - Organizational and multitasking abilities. - Proficiency in sales support tools (e.g., CRM systems). **Required Education & Certifications:** Not specified.

Ipswich, United kingdom

On site

18-02-2026

Company Name

Liquidline

Job Title

Junior IT Engineer

Job Description

**Job Title:** Junior IT Engineer **Role Summary:** Provide first‑line IT support for a user base of ~300 across the UK and Ireland, handling hardware, software, and telecommunications issues, configuring new starter equipment, maintaining asset registers, and documenting solutions for internal use. **Expectations:** - Minimum 6 months of IT support experience - Customer‑facing service orientation - Strong proficiency with Microsoft Windows and Office - Basic troubleshooting of laptops, mobile devices, printers, and 3CX Phone System - Ability to prioritize, work under pressure, and deliver high‑quality, detail‑oriented work - Passion for continuous learning and technology improvement **Key Responsibilities:** - Respond to and resolve helpdesk tickets; Escalate when necessary - Provide remote and on‑site support to end‑users across geographically dispersed locations - Set up and configure laptops, mobiles, and required software for new employees - Maintain and update the IT asset register - Assist in administering the 3CX phone system - Communicate status updates clearly to users and stakeholders - Identify recurring issues, develop guides, and contribute to intranet documentation - Generate basic weekly reports on ticket trends and resolution metrics - Participate in team meetings and support IT projects as required **Required Skills:** - Technical: Windows OS, Office365, hardware troubleshooting, basic networking, 3CX administration - Soft: Excellent written and verbal communication, problem‑solving, analytical thinking, time‑management, customer focus, teamwork, and adaptability **Required Education & Certifications:** - Minimum of a secondary education or equivalent; degree or higher is a plus - IT certifications (e.g., CompTIA A+, Microsoft MCSA) are desirable but not mandatory ---

Ipswich, United kingdom

On site

Junior

11-03-2026