SafeRide Health

www.saferidehealth.com

1 Job

252 Employees

About the Company

SafeRide Health is a technology and services company dedicated to closing the gap between healthcare need and access through modern, scalable non-emergency medical transportation (NEMT). Built for Medicaid and Medicare Advantage populations, SafeRide combines proprietary technology, real-time eligibility, and a nationwide network of credentialed transportation providers to deliver reliable, compliant, and compassionate care access at scale. Trusted by the country's largest payers and provider organizations, SafeRide transforms transportation from a cost center into a strategic lever for outcomes, equity, and member experience. Learn more at saferidehealth.com.

Listed Jobs

Company Name: SafeRide Health
Job Title: Site Reliability Engineer
Job Description: **Job Title** Site Reliability Engineer **Role Summary** Design and maintain highly available, scalable production systems. Implement reliability processes, automate operational tasks, and collaborate closely with development teams to improve system design and mitigate risks. **Expectations** - Deliver and manage Service Level Objectives (SLOs) for user-facing services. - Respond to incidents promptly, conduct post‑mortems, and drive continuous improvement. - Scale and optimize infrastructure to support growing user load. **Key Responsibilities** - Ensure system availability, reliability, and scalability. - Develop and maintain automation pipelines for deployments, configuration, and monitoring. - Implement and manage monitoring, alerting, and observability stacks. - Lead incident response, diagnosis, resolution, and root‑cause analysis. - Forecast capacity needs and plan for growth. - Identify and mitigate operational risks in collaboration with stakeholders. - Analyze performance metrics and recommend optimizations. - Work with cross‑functional teams to embed reliability best practices. - Manage infrastructure as code deployments (e.g., Terraform). - Maintain container orchestration environments (e.g., Docker, Kubernetes). **Required Skills** - Cloud Platforms: AWS, Azure. - Systems Engineering: OS, networking, storage, distributed systems. - Infrastructure as Code: Terraform, CloudFormation. - Containerization: Docker, Kubernetes. - Monitoring/APM: Prometheus, DataDog, New Relic, Grafana, Splunk. - Programming/Scripting: Python, Ruby, JavaScript. - Incident Management and Post‑mortems. - Capacity Planning and Performance Tuning. - Strong written and verbal communication. - Collaboration across development, operations, and business teams. **Required Education & Certifications** No specific education or certification requirement stated; role is experience‑based.