- Company Name
- Expedite Talent Solutions
- Job Title
- GDOT Sr. ServiceNow Developer
- Job Description
-
Job title: Senior ServiceNow Developer
Role Summary: Design, develop, and optimize ServiceNow solutions to improve IT service management and operational workflows. Translate business requirements into technical implementations, integrate with existing systems, troubleshoot issues, and maintain documentation.
Expectations: Deliver high-quality ServiceNow customizations and integrations within project timelines. Mentor junior developers, stay current with platform advancements, and uphold coding, security, and best‑practice standards.
Key Responsibilities:
- Design, develop, and implement ServiceNow applications, modules, and workflows.
- Gather, analyze, and refine stakeholder requirements.
- Configure ServiceNow APIs, JavaScript, HTML, CSS, and integrate third‑party systems.
- Execute Service Mapping, Discovery, and Event Management configurations.
- Troubleshoot and resolve technical issues.
- Create and maintain system design documents and user guides.
- Conduct code reviews, participate in design discussions, and ensure compliance with standards.
- Mentor and support junior developers; contribute to team skill growth.
Required Skills:
- 5+ years of ServiceNow development and administration.
- Proficient in ServiceNow APIs, JavaScript, HTML, CSS.
- Strong understanding of ITSM and ITOM processes (workflow, automation).
- Experience with ITSM, CSM, HAM modules.
- Agile/Scrum project delivery experience.
- Excellent problem‑solving, detail orientation, communication, and collaboration.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- ServiceNow certifications preferred (e.g., Certified Application Developer, Implementation Specialist).