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Humara by 15gifts

Humara by 15gifts

www.humara.com

1 Job

96 Employees

About the Company

We’re on a mission to make buying without humans feel human. Humara is the only proven AI sales agent hyper-focused on optimising the Telco online sales journey, simplifying purchase complexity to combat drop-off and close more sales. Today, we work with some of the world’s leading telecommunications and media brands throughout Europe and the US. Every day, our technology powers millions of confident customer decisions across brands such as Verizon, Vodafone and O2.

Listed Jobs

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Company Name
Humara by 15gifts
Job Title
Data Scientist (Full Stack)
Job Description
**Job Title:** Data Scientist (Full Stack) **Role Summary:** Mid‑level data scientist embedded in a cross‑functional delivery team building a generative AI product. Responsible for researching, modeling, and developing features that personalize intelligent user interactions, while delivering production‑ready ML solutions end‑to‑end. **Expectations:** - Design, train, and deploy NLP‑focused machine‑learning models. - Write clean, production‑grade Python code and integrate it into a live environment. - Operate within a professional software engineering setting, adhering to code quality, security, and monitoring standards. - Collaborate closely with data scientists, product owners, and ML engineers. - Stay current with cutting‑edge techniques (e.g., reinforcement learning, LLM fine‑tuning) and apply them to improve product performance. - Respond to production alerts during working hours and contribute to continuous improvement. **Key Responsibilities:** - Develop, train, and productionise NLP and language‑understanding models using PyTorch (or TensorFlow). - Implement and maintain AI services on AWS, leveraging GPU acceleration and containerisation (Docker/ECR). - Build intelligent guardrails and monitoring for model safety and reliability. - Create and maintain API services (e.g., FastAPI, Django) and microservice architectures. - Conduct performance measurement, metric analysis, and documentation of models and pipelines. - Share knowledge across the team and contribute to best‑practice standards. **Required Skills:** - Strong foundation in machine‑learning theory and hands‑on experience with NLP (text embeddings, LLMs, entity/intent recognition). - Proficient in production‑grade Python development. - Experience with deep‑learning frameworks: PyTorch, TensorFlow, Scikit‑learn. - Familiarity with AWS services, GPU acceleration, and container technologies (Docker, ECR). - Knowledge of microservice design patterns and web frameworks (FastAPI, Django). - Exposure to reinforcement learning, recommendation systems, supervised/unsupervised methods, and uplift modeling. - Ability to implement agentic/RAG architectures (beneficial). - Excellent communication skills for translating technical concepts to non‑technical stakeholders. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field (Master’s preferred). - No specific certifications required, though certifications in AWS, Machine Learning, or Deep Learning are advantageous.
Brighton, United kingdom
Hybrid
12-01-2026